- Supported the development and implementation of Governance, Risk, and Compliance (GRC) frameworks to help clients meet regulatory standards including FedRAMP and NIST.- Collaborated with cross-functional teams to integrate the company’s AI-driven GRC product, automating risk management processes for greater efficiency and scalability.- Provided technical assistance in configuring GRC platforms, ensuring smooth onboarding for clients while resolving any product-related technical issues.

- Administered and monitored a multitude of concurrent live examinations for clients of major universitiesand educational facilities.- Improved efficiency in test administration processes by managing confidential student information andmaintaining strict adherence to data privacy regulations.- Leveraged technology effectively within the testing environment by deploying relevant software toolsand providing IT support, leading to streamlined workflows.

- Mentored 40+ university students in apartment-style residence halls to ensure seamless studenttransitions into university housing.- Improved residence hall safety through prompt response to emergency situations and delegation torelevant law enforcement officials.- Facilitated conflict resolution among roommates and neighbors by mediating discussions and proposingfair solutions.

- Partnered with senior website developers in the cultivation of efficient company webpages.- Provided ongoing support for site updates and modifications, ensuring seamless transitions during client requested changes.- Participated in code reviews, ensuring adherence to best practices and maintaining high-qualitystandards throughout projects.