Faizal Rahim Email & Phone Number

I took a career break to pursue a professional development opportunity in software engineering with General Assembly. Over the course of three months, I immersed myself in an intensive program, where I learned programming languages such as JavaScript , as well as web development skills including HTML, CSS, Express, MongoDB and React.This career break has been an incredibly rewarding and enriching experience, which has helped me build my skills and confidence as a software engineer. I am now eager to apply my newly acquired knowledge and skills to contribute to innovative software development projects and make a positive impact on the industry.Tech stack:React.js, Express.js, Javascript,MongoDB, HTML, CSS, TailwindCSS, DaisyUI

Singapore

• Ensure all trade executions in modern trade are executed swiftly• Coordinate with Supply chain and order fulfillment team to ensure sufficient supply• Generate POSM for all hygiene trade• Ensure that promotions are in line with marketing plans• Ensure that promotions are not negatively impacting our gross revenue

Singapore

• Compile and analyze Sell out and sell in data from each retailer and distributor (Via Power Query)• Maintain data warehouse (Microsoft Access and Excel)• Compile and analyze Nielsen data - impact• Coordinate with finance for inventory value status for all retailers and distributors to evaluate health of inventory

Singapore

• Manage salesman and inventory of Traditional Trade distributor • Ensure all trade executions in modern trade are executed swiftly• Analyze scan sales data to evaluate effectiveness of promotions and identify gaps• Coordinate with Supply chain and order fulfillment team to ensure sufficient supply• Generate reports and presentations for managementAchievements • Achieve highest sales for Pest care for traditional trade• Best in class launch execution for Lysol

• Dealing with buyers and store managers of a major retail chain.• Identifying and assessing a client’s critical needs, short and long term growth opportunities.• Maintaining tight budget control over expenditure by ensuring maximization of returns on promotion.• Forecasting and tracking key account metrics, factoring in demand spikes due to promotions and festive periods.• Presenting business proposals to buyers.• Attending meetings with buyers and management.• Keeping up to date with market trend and competitor activity.• Being a point of contact to priority customers and resolving any issues that they have.• Closely liaising with the marketing team about campaigns.• Collecting and communicating customer requirements to all necessary departments.• Providing technical customer support as necessary.• Conducting regular Business Reviews with customers and suppliers.• Responding to client communications or queries.• Networking with business partners and customers.• Monitoring the effectiveness of any marketing campaigns.

• Manages Singapore retail portfolio.• Conduct contribution margin analysis, to ensure new products and promotional packs are priced effectively to maximize sales and profits.• Negotiate with agencies, packers and laboratories for the best possible price for their services.• Manage artwork alterations on SKU to ensure compliance to Singapore's Regulations.• Monitor and coordinate implementation of below the line marketing strategies for retail outlets ,e-commerce and fairs.• Maintain a tight budget control over expenditure by ensuring we maximize the returns on promotions.• Forecasting and tracking key account metrics, factoring in demand spikes due to promotions and festive periods.• Responding to supply chain issues• Implementation lead for Lucia Business Intelligence System in Singapore

Singapore

• Dealing with buyers and store managers of a major retail chain.• Identifying and assessing a client’s critical needs, short and long term growth opportunities.• Maintaining tight budget control over expenditure by ensuring we maximize the returns on promotions.• Forecasting and tracking key account metrics, factoring in demand spikes due to promotions and festive periods.• Presenting business proposals to buyers.• Attending meetings with buyers.• Keeping up to date with market trend and competitor activity.• Being a point of contact to priority customers and resolving any issues that they have.• Closely liaising with the marketing team about campaigns.• Collecting and communicating customer requirements to all necessary departments.• Providing technical customer support as necessary.• Conducting regular Business Reviews with customers and suppliers.• Responding to client communications or queries.• Networking with business partners and customers.• Monitoring the effectiveness of any marketing campaigns.Achievement• Overachieved January 2017 target

Singapore

• Generate custom reports summarizing business, financial, economic data for review by executives, managers, clients, and other stakeholders.• Collect business intelligence data from available industry reports, public information, field reports, and purchased sources.• Create business intelligence tools, including design of related databases, spreadsheets, and outputs.• Synthesize current business intelligence to support recommendations for action.• Analyze competitive market strategies through analysis of related product, market and share trends.• Analyze technology trends to identify markets for future product development and to improve sales of existing products.• Conduct tests to ensure that intelligence is consistent with defined needs.• Document specifications for business intelligence, dashboards, and other outputs.• Identify and analyze industry trends with business strategy implications.• Maintain business intelligence tools, databases, dashboards and systems.• Manage timely flow of business intelligence information to users.• Communicate with customers, suppliers, professional organizations, and others to stay abreast of business trends.• Create and review technical design documentation to ensure the accurate development of reporting solutions.• Maintain library of model documents, templates, and other reusable knowledge assets.• Provide technical support for existing reports, dashboards, and other tools.Achievement• Developed a cost free method to monitor in-store performance, which is still being used in Singapore and Philippines.

Singapore

• Prepare reports, memos, letters, financial statements and other documents, using word processing, spreadsheet and database.• Answer phone calls and direct calls to appropriate parties and take messages.• Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors.• Greet visitors and determine whether they should be given access to specific individuals.• Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.• File and retrieve corporate documents, records, and reports.• Open, sort, and distribute incoming correspondence, including faxes and email.• Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings.• Provide clerical support to other departments.• Confer with customers by telephone or in person to provide information about products or obtain details of complaints.• Keep records of customer interactions recording details of inquiries, complaints, as well as actions taken.• Check to ensure that appropriate changes were made to resolve customers' problems.• Refer unresolved customer grievances to designated departments for further investigation.Achievement• Automated most of the mundane process by using VBA in excel

Singapore

• Verify accuracy of billing data and revise any errors.• Operate typing, adding, calculating, and billing machines.• Prepare itemized statements, invoices and record amounts due for items purchased and services rendered.• Review documents such as purchase orders to compute fees due.• Perform bookkeeping work.• Keep records of invoices and support documents.• Resolve discrepancies in accounting records.• Type billing documents and credit forms.• Contact customers to obtain or relay account information.• Compute credit terms and services to complete billing documents.

Singapore

• Notify departments when supplies of specific items are low and when orders would deplete available supplies.• Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.• Direct specified departments to prepare and ship orders to designated locations.• Verify customer and order information for correctness, checking it against previously obtained information as necessary.• Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.• Prepare invoices, shipping documents, and contracts.

Software Engineering Immersive

Bachelor’S Degree, Economics And Management

A Levels