Responsible for setting up post launch team for emerging strategic areas of focus for Vodafone like private cloud and big data / analytics including driving the roadmap with relevant technology teams.For big organisation's the journey from the traditional data center based infrastructure consumption to a cloud based infrastructure consumption is a major mindset shift. Hence the need to setup an orchestration team who engaged with Vodafone teams and expedited their journey from awareness to onboard a private cloud platform, in line with Vodafone's 2020 vision to have significant IT application landscape consuming cloud based infrastructure. The team also managed the roadmap, financial management and capacity planning for the private cloud solution.Was also responsible for setup (including the definition of the operating model) of the operations teams for a medium size hadoop cluster and the associated data ingestion and visualisation layers for effective discovery and regular consumption of data spanning across, CVM, Network, Operations etc.Apart from this the BI/analytics team also setup centralised operations competence teams for technologies like Splunk, Qlikview, Tableau, BO etc.CORE COMPETENCE:☛ Setup of technology delivery and operations teams required for emerging technologies☛ Defining and implementing the financial and operating models for forming teams☛ Defining and implementing the efficient sourcing models

Responsible for ensuring Service Quality of services managed by Global Applications for all Vodafone local markets worldwide. Managing a team of 70 external FTE's and 10 internal FTE's with approx. EUR 8 million in capex and opex. CORE COMPETENCE:☛ Continual Service Improvement and Problem Management: Structured processes to identify improvement areas in process and technology and drive implementation of improvements to ensure better service levels, lower incidents, efficient operations and optimum cost structure. Methodologies used Lean Six Sigma and Kepnor Tregoe.☛ Performance & Scalability: A core team of experts in Database, Server, Storage, Network and Security auditing and reviewing design standards and its implementation, troubleshooting and diagnostics and proposing improvements for better service performance.☛ Security: Driving implementation and compliance to Vodafone's security standards.☛ Tools: Ownership of strategy and implementation of tools for Application Operations, Management and Testing for Global Applications. Tools include HP suite for service management (BSM, OM), BMC Remedy, ADDM, Caplan, HP suite for testing (ALM, QC, LoadRunner, QTP, Sidescope), Atlassian JIRA, Confluence, Bamboo, Fisheye, Crowd etc.) and various other open source tools for every phase of Service Operations and Service Transition.☛ Analytics: Driving the analytics strategy for Operational Intelligence using SPLUK and Hadoop for troubleshooting and short/long term analysis.☛ Managed Service and Offshoring: Expertise in implementation of creative sourcing strategies involving global delivery model and offshore implementation for significant cost optimisation and minimal impact on quality of delivery.☛ KPI's and Performance Metrics: Definition of Operational KPI's and necessary systems and process required to administer adherence to KPI's

Managing a team of Quality Managers and Specialists, driving Service Validation, Problem Management and Continual Service Improvement within a department focusing on Application Management.

As part of the Quality Assurance & Verification team my responsibilities are the following:☛ Overall Quality Management during the end to end project delivery process in Global Applications.☛ Delivers recommendations based on findings of the Quality reports and the agreed Global Applications acceptance criteria.☛ Verify that functional and operational requirements are met before Go-Live.☛ Manage, coordinate and contribute the Quality gate processes in projects.☛ Communication of Quality Gate results to involved parties.☛ Overall Test Management of operational functional and non-functional acceptance tests as agreed with business and application management for specific services or group of services.☛ Define risk based test strategy, lead and manage the test process associated with both internal and external (with OpCos) testing/acceptance☛ Create and publish risk based test, quality/test specifications and -reports.

Reviewed Vision IT Group's corporate strategy in Europe and developed and implementation plan for return to profitability within the next three years. As part of the assignment we performed a comprehensive assessment of the company, financial analysis, competition analysis and product/service offering and prepared a detailed action plan for Vision IT to implement for managing the current growth and higher profitability.

At Sony Ericsson, as a consultant through Wipro, my role as a tester was to perform system and function testing of the Java implementation on the different mobile devices. In this role I was responsible for study and analysis of the different Java API specifications, create and execute test cases, perform tests for compliance to JSR specifications.I was also responsible for the deployment, configuration and implementation of Java Device Test Suite, an application to automate testing of Java API’s. I was leading a project to deploy this test suite across different Sony Ericsson development centers in USA, UK, China and Sweden.The test activity was also shared with a test team based in India and I was responsible to coordinate and manage the test activities performed by the offshore team.

My responsibility at iNautix was to develop and maintain wireless applications for Pershing Technology Group and its partner companies. The wireless applications included, financial portal delivered to devices in WML, XHTML etc., standalone applications which could be installed on various devices running Palm OS and with the possibility to sync portfolio and customer information over the air and also via the internet when connected to the PC.