Faizan Patel Email and Phone Number

Compiled, updated and managed standard operating procedures (SOPs), oversaw the pharmacy finance and budgets, and remain abreast of current pharmacy practices, new drugs and usesDispensed medication and processed prescriptions in a highly pressured environmentCalculated total payments received each month and reconciled the results with total salesRedesigned the drug inventory management system to reduce waste and eliminate backorder, contributing to 17% increase in customer satisfaction and a 33% of revenue boostMaintained knowledge of laws, regulations, new products and initiatives

Consulted with physicians and patients about medication dosages, drug interactions, disease management and potential side effects of drugs with 100% accuracyBalanced cash drawer at the end of each shiftMaintained drug inventory levels by ordering necessary medications and supplies, and verified deliveries against purchase orderCoached 2 new pharmacists on data system, customer policies and store proceduresMonitored hospital pharmacy, ensuring 100% of legal requirements and procedures were followed

Shadowed pharmacist, filled and dispensed prescriptions and performed technician duties Resolved customer complaints and provided product informationSupervised pharmacy in the absence of a lead pharmacistResolved insurance rejections, billing issues and achieved 98% patient satisfaction score Maintained inventory of drugs, equipment and supplies according to state and federal laws