Account Manager for GSK & Haleon (formerly GSK consumer wing) for Bora managing their Key Customer Relationships.- Site Sales & Distribution SAP subject matter expert. - Lead the monthly S&OP meetings. - Leading & managing operations with customers for supply of Pharmaceutical products and future innovations. - The principal point of contact for the business relationship for customers. Work closely with strategy and technical to execute and co-ordinate cost saving/launch projects.- Lead a cross-functional team to ensure reliable on-going supply, quality, customer service, compliance, value and innovation for the life cycle of the contracts. - Develop beneficial relationship with customers to deliver increased competitive advantage through managed cost, customer service, agility & quality within the framework of the Manufacturing Supply Agreements (MSA) and Quality Assurance Agreements (QAA).- Ensure the development and maintenance of best in class customer service.- Drive adherence and maintenance to the MSA, QAA and SLA agreements with customers, rigorously follow the designed operating rhythm, with periodic KPI review and continuous improvement initiatives as per the applicable contracts/ agreements. - Ensure alignment on supplier strategies, negotiations and changes with functional heads and subject matter experts.- Lead the Supply Chain for all product life cycle events ranging from new product introductions, portfolio extensions/rationalization, technical transfers and pruning/ divestment, etc. - Work with the business development teams to onboard new customers.

As the Sales Analyst, I liaised with cross-functional teams to provide business presentation tools, advanced analytics, and sales reports with fact-based insights and solutions to help deliver the joint business plan goals in close collaboration with Account Managers.• Created scorecards for Customer meetings by leveraging Nielsen database to provide meaningfulinsights.• Generated One pager slides for the retail reps for upcoming offers on products to ensure upselling andOSA (On shelf availability)• Communicated monthly priorities to retail reps for the Category pertaining to all upcoming ad activities byLoblaws store banner (No Frills, RCSS, Fortino’s etc.)• Designed and implemented a sample ordering process for all Nestle categories for the Loblawscustomer team that ensured timely delivery of samples to the customer and streamlined launchesacross all categories and ensuring maximum chances of success.• Created a cross category innovation scorecard measuring success of all innovation SKUs againstbenchmark and ensuring timely action taken thus contributing to YTD innovation growth of 11% vs LY.

• Identified sales opportunities and provide actionable insights to the business - leading to 18% growth on packaged products 20 vs 19• Supported trade strategy development, execution evaluation, sell out reporting and communication for Convenience Channel Distributor partners• Provided Analytical insights for Walmart Oder Refusals which led to Order Refusal Reduction by 30% and savings of $78,000 in 2020 through Operational Efficiencies.• Featured on Nestle Global in a one-minute video as part of Customer Centricity Series for the WalmartRefusal success story-one of two submitted from Canada.• Part of team for a Logistics Excellence Review (LER) for the London Ice Cream factory to come up withproposed savings of >$1M in OPEX.• Monitored Stock Transfers from Ontario Distribution Centers (DCs) to Western DCsleading to $ 32,000savings in 2020.• Consolidated and reported rebate findings to finance team to monitor trade spend budget within sales accounts and convenience banners• Implemented sell out tools and dashboard containing, product, category, region and individual distributor performance are in place to deliver channel specific goals• Revamped new product launch matrix to evaluate and measure new products performance by region and sub-region – 87% penetration of innovation sku’s within the first 3 months of launching • Supported with insights and direction into trade spend strategy and spend rates to enable Distributor partners to properly execute key brands specific initiatives • Enhanced Distributor Partners monthly business review to include Sell In, Sell Out, Inventory, store performance, new launches KPI’s, on time deliveries, regional ranking and sales target• Visited and converted Conv Stores to promote Nestle products exclusively leveraging POS material and promotional strategies to drive and increase store traffic

1.Optimizing Production, meeting production targets2.Coordinating between the Production and Sales Department. 3.In charge of cost control in terms of labor as well as material cost. 3.Helped the company diversify into the biscuit business by being part of the selection team for machinery and also visited two companies in Shanghai, China in this regard.4.Developed biscuit recipes and their costing, established a system both in Quality Control(MM Charts, Inspection Standards) and Production Controls(Machine Efficiency, Wastage Report, Manpower Optimization).5.Helped design the biscuit products and their relevant packaging and SKUs by coordinating with the designer and printer where activities such as design proofing, amendment were involved.6.Developed from the ground up, an independent SBU segueing into the confectionery industry with key responsibilities being project planning, setting up new supply chain mechanisms and implementation of production and quality controls.7.Represented the company in Sweets and Snacks Middle East 2015, a food trade show in Dubai which led to entry into the Middle East and African Market and 8 new export accounts for the company.

I was part of the Procurement Department and my job responsibilities included streamlining the procurement process, and mapping the current one. In addition to that, i was part of the team dedicated to the implementation of SAP in the company.