Devised & implemented effective growth strategies, Conducted expert negotiations to secure lucrative deals resulting in a substantial 87% increase in quarterly revenue. - Developed a comprehensive business transformation initiative, optimizing processes, policies, roles and technologies resulting in significant cost reduction. Streamlined job roles of over 1500 team members through effective resource mapping.- Cultivated client relationships, leading to 80% growth in repeat business and achieving a 20% reduction in client churn. - Streamlined aftersales operations through the integration of digital tools (CRM), enhancing client support efficiency & boosting overall client satisfaction by 45%.- Fostered cross-functional collaboration, ensuring seamless coordination with the marketing, product & sales teams. - Implemented a data-driven approach to customer feedback & market research, reporting and analysis, leveraging digital analytics tools to gain valuable insights leading to a 75% increase in overall client retention and satisfaction.- Developed and executed cross sell and upsell strategies, resulting in increased revenue and deeper customer engagement. - Identified and resolved discrepancies in client accounts, ensuring data accuracy, leading to improved client satisfaction.

Successfully managed 6 large-scale construction projects with 98% completion rate on schedule.- Led cross-functional teams of up to 50 members. Communicated effectively with clients and stakeholders to meet project objectives.- Maintained project schedules, budgets, invoices and resource plans. Utilized project management tools to track progress, resolve issues and maintain documentation.- Conducted regular project status meetings, resulting in 95% of project deliverable completed on time

Successfully coordinated and managed key partnerships with hospitals, clinics, and other key stakeholders to drive the expansion and smooth operations of Mental Health Ambulance Services.Run a 360-degree social media strategy for social media, leading to a 54% increase in Social Media followers & reach. Created brand awareness for the country's first women-led Mental health ambulance, Maseeha through the use of digital media.Being part of the donation compaign that raised 7 million+ in funds

- Conducted market research, identified potential leads and closed 37+ clients. - Assisted with drafting business plans, road maps, sales pitches, presentations, reference material, and other documents as required.- Retention of old & new clients via calls, emails.- Identified new business opportunities and partners.

Responsible for over looking student affairs including their campus activities. Student Affairs directorate is also responsible for managing on campus student societies and clubs. Extracurricular activities and student achievements also fall under the domain of student affairs.Responsibilities :Lead a team of 100 members as President/Program Coordinator under the command of Directorate of Student Affairs – NUST to organize NUST Summer School.Planned, Managed and Coordinated all the academic and co-curricular activities during the 2 weeks event.Supervision and Leading of Team Members to ensure successful operations.Overseeing of Logistical, Managerial, Operational and Administrative work being carried out by sub-ordinates.

-Assisted with customer service activities at the branch which included coordinating between customers and relevant departments.-Implemented new policies along with the Manager.

NUST placement office is responsible for seeking job and internship opportunities for NUST students. It is responsible for coordinating with various companies in the industry and arranges recruitment drives as well.Worked for NUST Internship Program for International Students( NIPIS) and International Association for the Exchange of Students for Technical Experience(IAESTE) as an International Student Coordinator.Responsibilities:Assisting Manager NPO in managing International Interns placed under the NIPIS And IAESTE InternshipProgram at NUST.Planning, Managing and Coordinating day to day activities of International Interns during their stay atNUST, ensuring they have a smooth stay at NUST.Coordination with NUST Admin to resolve day to day issues of InternsSupervision of Operations Planned by NPO to ensure their successful completion