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Faizatul Sofia Email & Phone Number

Associate Executive Customer Support at Telum Media
Location: Puchong, Selangor, Malaysia 7 work roles 3 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Telum Media
Role
Associate Executive Customer Support
Location
Puchong, Selangor, Malaysia
Company size
149 employees

Who is Faizatul Sofia? Overview

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Quick answer

Faizatul Sofia is listed as Associate Executive Customer Support at Telum Media, a company with 149 employees, based in Puchong, Selangor, Malaysia. AeroLeads shows a matched LinkedIn profile for Faizatul Sofia.

Faizatul Sofia previously worked as Associate Executive Client Service at Telum Media and Customer Relationship Executive at Pgeon. Faizatul Sofia holds Bachelor Of Mass Communication And Media Studies, Communication And Media Studies from Universiti Teknologi Mara.

Company email context

Email format at Telum Media

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Telum Media

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Profile bio

About Faizatul Sofia

Currently working at Telum Media as Associate Executive Client Service. Journalism major graduate with over 4 years working experience mainly in customer/client services in airline’s industry, courier services industry and currently in PR technology company. Have both speaking and writing skills in English and Bahasa Melayu. I have basic editing software skills such as Photoshop, Premier Pro and Lightroom. I believe having a good time management skills and multitasking is what’s my strengths is. Get to know about me more here: portfolio https://sofiasabri.pb.online

Current workplace

Faizatul Sofia's current company

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Telum Media
Telum Media
Associate Executive Customer Support
Puchong, MY
Website
telummedia.com
Employees
149
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Company profile
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7 roles

Faizatul Sofia work experience

A career timeline built from the work history available for this profile.

Associate Executive Customer Support

Telum Media

Puchong, MY

Associate Executive Client Service

Current
Telum Media

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Resolving client queriesGrowing relationships with the clients Admin work related to client requests

Mar 2023 - Present

Customer Relationship Executive

Pgeon

Puchong, Selangor, Malaysia

Engaging with customers for all incoming inquiries using ticketing system and walk-insFollowing up with operations on parcel delivery issue.Handling recovery parcel; missing and damage parcel.

Nov 2020 - Mar 2023

Customer Care Officer

Malindo Air

Ara Damansara

Engaging with customers for all incoming inquiries regarding flight booking, replying emails and escalating issues to a relevant department for further action.

Sep 2019 - Oct 2020

Premedia

Woodwing

Cyberjaya, Malaysia

Manage flow of materials from clients and also managing the incoming and outcoming communication with clients and designers.Involved in layout content for online magazine, cropping and editing images. Managing all incoming and outgoing communications with clients and designers.Work closely with Lead Designers by getting requirements from clients to be.

Dec 2018 - Jul 2019

Intern

Im4U

Puchong, Selangor

As an intern, I was given a responsibilities as a web content writer/journalist for iM4U Radio website and also attending press conferences, write article for website, write script for radio PSA, editing podcast for past radio shows and talk set. Reading news and traffic update, and also special report update for Paralympic ASEAN Games and I designed.

Sep 2017 - Jan 2018

Parttime Tutor

Ikid House

Puchong

Prepared lesson plan for after school activities, handling art class and after school program.

Jan 2014 - Jul 2014
Team & coworkers

Colleagues at Telum Media

Other employees you can reach at telummedia.com. View company contacts for 149 employees →

JD Jessica D. Jessica D. Colleague at Telum MediaJakarta, Indonesia, Indonesia View → AB Ahmed Baydak Ahmed Baydak Colleague at Telum MediaDubai, United Arab Emirates, United Arab Emirates View → AC Agnes Chow Agnes Chow Colleague at Telum MediaHong Kong SAR, Hong Kong View → SO Sunida Ondeesawad Sunida Ondeesawad Colleague at Telum MediaBangkok, Bangkok City, Thailand, Thailand View → JP Jess P. Jess P. Colleague at Telum MediaSingapore, Singapore View → MA Mulet Aidem Mulet Aidem Colleague at Telum MediaSingapore, Singapore, Singapore View → MP Manisha Pannu-Weston Manisha Pannu-Weston Colleague at Telum MediaMelbourne, Victoria, Australia, Australia View → SS Swen S. Swen S. Colleague at Telum MediaSingapore, Singapore, Singapore View → BW Berry Wang Berry Wang Colleague at Telum MediaHong Kong, Hong Kong SAR, Hong Kong View → AS Aubrey Siahainenia, Iapr Aubrey Siahainenia, Iapr Colleague at Telum MediaJakarta, Indonesia, Indonesia View →
3 education records

Faizatul Sofia education

Bachelor Of Mass Communication And Media Studies, Communication And Media Studies

Universiti Teknologi Mara

Activities and Societies: Journalism Society(JSOC) Media Bureau- designing poster and banner for activities announcement, handling society.

Department Of Journalism And Mass Communication, Mass Communication/Media Studies

강원대학교

Exchange student programme

Stpm, Literature

Smk Puchong
FAQ

Frequently asked questions about Faizatul Sofia

Quick answers generated from the profile data available on this page.

What company does Faizatul Sofia work for?

Faizatul Sofia works for Telum Media.

What is Faizatul Sofia's role at Telum Media?

Faizatul Sofia is listed as Associate Executive Customer Support at Telum Media.

Where is Faizatul Sofia based?

Faizatul Sofia is based in Puchong, Selangor, Malaysia while working with Telum Media.

What companies has Faizatul Sofia worked for?

Faizatul Sofia has worked for Telum Media, Pgeon, Malindo Air, Woodwing, and Im4U.

Who are Faizatul Sofia's colleagues at Telum Media?

Faizatul Sofia's colleagues at Telum Media include Jessica D., Ahmed Baydak, Agnes Chow, Sunida Ondeesawad, and Jess P..

How can I contact Faizatul Sofia?

You can use AeroLeads to view verified contact signals for Faizatul Sofia at Telum Media, including work email, phone, and LinkedIn data when available.

What schools did Faizatul Sofia attend?

Faizatul Sofia holds Bachelor Of Mass Communication And Media Studies, Communication And Media Studies from Universiti Teknologi Mara.

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