Microsoft Expert System Administrator
Current
Sep 2024 - Present
AeroLeads people directory · profile
Faiz Shaikh Email & Phone Number
Azure | Devops & Cloud | AWS | IAM | Microsoft Expert System Administrator
at
Wipro
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Azure | Devops & Cloud | AWS | IAM | Microsoft Expert System Administrator
Location
Pune, Maharashtra, India
Company size
Who is Faiz Shaikh? Overview
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Quick answer
Faiz Shaikh is listed as Azure | Devops & Cloud | AWS | IAM | Microsoft Expert System Administrator at Wipro, a with 187350 employees, based in Pune, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Faiz Shaikh.
Faiz Shaikh previously worked as Microsoft Expert System Administrator at Wipro and System Administrator at Wipro. Faiz Shaikh holds Bachelor Of Computer Application, Computer And Information Sciences And Support Services, A from Symbiosis International University.
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Wipro
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Profile bio
About Faiz Shaikh
Experienced Administrator with a focus on service desk operations and user access management.As an IT Administrator with over six years of experience, I have developed a deep understanding of service desk management, incident resolution, provisioning and user access management, monitoring and maintenance of compute, storage and network platforms, and adherence to quality and security processes. My passion for technology and dedication to solving complex technical problems has helped me succeed in my current role as Administrator in Wipro Limited.In my current role, I provide internal consulting services to LEVIS employees globally. I maintain and support systems, workstations, mobile devices, printers and peripherals, respond to user service requests, and resolve trouble tickets. I ensure system security for desktop, mobile, and cloud environments using tools such as CA Service Desk, Active Directory, Microsoft Exchange Admin, Microsoft Azure, SCCM, and other related tools. Additionally.My experience in the IT industry has enabled me to develop strong technical skills in a variety of areas. I am proficient in Service Now and CA Service Desk, Active Directory, Microsoft Exchange Admin, MS Office, Microsoft Azure, SCCM, and various other tools related to IT administration. My dedication to my work and my ability to learn quickly and adapt to changing technologies have allowed me to become an effective IT Administrator.I am a team player who enjoys collaborating with others to solve problems and achieve goals. I am always looking for new challenges and opportunities to learn and grow professionally. If you are seeking an IT Administrator with a strong technical background and a proven track record of success, I would be a valuable asset to your organization.
Current workplace
Faiz Shaikh's current company
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Wipro
4 roles
Faiz Shaikh work experience
A career timeline built from the work history available for this profile.
System Administrator
CurrentCurrently a System Administrator at Wipro; responsibilities included fixing technical issues, assisting end-users by phone, chat, email, and being part of a service desk. This role has included a wide range of tasks and skills, including:- L0 customer support.- Technical Troubleshooting from L1 to L3.- The installation of the different systems and components.- Problem simulation and diagnostics.- Service installation and coordination.- Warranty processing and… Show more Currently a System Administrator at Wipro; responsibilities included fixing technical issues, assisting end-users by phone, chat, email, and being part of a service desk. This role has included a wide range of tasks and skills, including:- L0 customer support.- Technical Troubleshooting from L1 to L3.- The installation of the different systems and components.- Problem simulation and diagnostics.- Service installation and coordination.- Warranty processing and management.- New service provisioning.- Remote field support.- Intelligent IoT and AI Smart Device support.- Cybersecurity measures.- Retention strategies.- Escalation support.- Encouraging upselling and cross-selling.- Computers line of laptops, desktops, printers, scanner, All-In-One devices, support of Enterprise Storage, Software and Applications, Mailboxes, Managed Device Services and Virtual Desktop Solution.While in this role, I learnt how to handle some tools like ServiceNow Ticketing Tool, Azure Portal, SAP Applications, Active Directory, among others. These enabled management of Microsoft products and services while creating discreet databases with which the management of corporation activities continued. Using Active Directory, I controlled user, computer, printer, mailbox, and server features in a Windows domain network for purposes of authenticating and authorizing access.Among the few contributions that I made, one was starting and maintaining efficient backup infrastructure as well as adhering to high standards in IT system operation and running of processes. Additionally, it involved offering a full customer support by closing all trouble tickets, tracking the system performance while also attending To address email; I created shared mailboxes in Exchange Admin Centre and distributed lists. In addition, I employed another set of databases managed by SAP Applications that in essence helped in increasing the effectiveness of the entire organization. Show less
Oct 2022 - Present
Service Desk Tech L1 / L2
Service desk Tech L1/L2- Responsible for troubleshooting and providing technical support to resolve user issues.- handled engineer dispatch and management tasks.- Engaged in Service desk responsibilities
Aug 2021 - Oct 2022
Technical Support Associate
I began my journey at AMPLE SOFTECH as a Subject Matter Expert (SME) in B2B Lead Generation and later transitioned into a Technical role. I dedicated 4 years to the Lead Generation position and gained 1.3 years of experience in the Technical Process role. In total, I have contributed 5.3 years of service to the same company.
Sep 2015 - Aug 2021
Team & coworkers
Colleagues at Wipro
Other employees you can reach at wipro.com. View company contacts for 187350 employees →
PB
P Basavaraja
Colleague at WiproBengaluru, Karnataka, India
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KS
Katrine Straube
Colleague at WiproParaná, Brazil
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RC
Ridhi Choudhary
Colleague at WiproDhanbad, Jharkhand, India
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AP
Awanish Pandey
Colleague at WiproPune, Maharashtra, India
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KD
Kanchan Debnath
Colleague at WiproKolkata, West Bengal, India
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AJ
Ashbal Jenraj J J J
Colleague at WiproCoimbatore, Tamil Nadu, India
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RR
Ram Ram
Colleague at WiproBengaluru, Karnataka, India
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SA
Sivabalan Alagumailraj
Colleague at WiproEdinburgh, Scotland, United Kingdom
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VK
Venkeshwarrao Kamarouthu Babu
Colleague at WiproHyderabad, Telangana, India
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SS
Sumathi.V Suma
Colleague at WiproDelhi, India
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P Basavaraja
Colleague at WiproBengaluru, Karnataka, India
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KS
Katrine Straube
Colleague at WiproParaná, Brazil
View →
RC
Ridhi Choudhary
Colleague at WiproDhanbad, Jharkhand, India
View →
AP
Awanish Pandey
Colleague at WiproPune, Maharashtra, India
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KD
Kanchan Debnath
Colleague at WiproKolkata, West Bengal, India
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AJ
Ashbal Jenraj J J J
Colleague at WiproCoimbatore, Tamil Nadu, India
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RR
Ram Ram
Colleague at WiproBengaluru, Karnataka, India
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SA
Sivabalan Alagumailraj
Colleague at WiproEdinburgh, Scotland, United Kingdom
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VK
Venkeshwarrao Kamarouthu Babu
Colleague at WiproHyderabad, Telangana, India
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SS
Sumathi.V Suma
Colleague at WiproDelhi, India
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3 education records
Faiz Shaikh education
Bachelor Of Computer Application, Computer And Information Sciences And Support Services, A
Science, Hsc Science
A
Ornellas High School
FAQ
Frequently asked questions about Faiz Shaikh
Quick answers generated from the profile data available on this page.
What company does Faiz Shaikh work for?
Faiz Shaikh works for Wipro.
What is Faiz Shaikh's role at Wipro?
Faiz Shaikh is listed as Azure | Devops & Cloud | AWS | IAM | Microsoft Expert System Administrator at Wipro.
Where is Faiz Shaikh based?
Faiz Shaikh is based in Pune, Maharashtra, India while working with Wipro.
What companies has Faiz Shaikh worked for?
Faiz Shaikh has worked for Wipro, Compucom, and Ample Softech Systems Private Limited.
Who are Faiz Shaikh's colleagues at Wipro?
Faiz Shaikh's colleagues at Wipro include P Basavaraja, Katrine Straube, Ridhi Choudhary, Awanish Pandey, and Kanchan Debnath.
How can I contact Faiz Shaikh?
You can use AeroLeads to view verified contact signals for Faiz Shaikh at Wipro, including work email, phone, and LinkedIn data when available.
What schools did Faiz Shaikh attend?
Faiz Shaikh holds Bachelor Of Computer Application, Computer And Information Sciences And Support Services, A from Symbiosis International University.
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