Experienced hospitality professional with 19 years of customer service skills, including proficiency in OPERA and VHP Hotel System. Skilled in waitering, bell driving, and guest service. High school diploma graduate in 2004. Eager to join a new team and contribute expertise to create exceptional experiences.
Oazia Villa
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Assistant ManagerOazia Villa May 2024 - PresentBali, Indonesia
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ButlerInspira Seminyak Jul 2023 - PresentBali, Indonesia• Coordinated with all departments for guest satisfaction• Managed payment collection and posting, effectively addressing guest complaints and requests• Managed pick up/drop off & check in/out processes• Facilitated in-house meal delivery for exceptional guest service
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ConciergeJw Marriott Aug 2018 - May 2020Medan, Sumatera Utara, Indonesia• Safely and efficiently transported guests• Assisted with luggage delivery to rooms• Provided exceptional customer service by offering information on hotel facilities and surrounding areas Marriott standard -
Bell DriverDiskovery Kartika Plaza Hotel 2016 - 2018• Safely and efficiently transported guests• Assisted with luggage delivery to rooms• Provided exceptional customer service by offering information on hotel facilities and surrounding areas
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BelldriverThe Stones Hotel Legian-Bali Feb 2014 - Sep 2015Denpasar Dan Sekitarnya, Bali , Indonesia• Safely and efficiently transported guests• Assisted with luggage delivery to rooms• Provided exceptional customer service by offering information on hotel facilities and surrounding areas Marriott standard -
ButlerKomea Villa Bali Apr 2011 - Mar 2013• Provided exceptional customer service resulting in a high rate of guest satisfaction• Effectively resolved guest complaints and issues in a timely and professional manner• Managed check-in and check-out processes• Collaborated with other departments to ensure seamless guest experiences
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Head WaiterSky Garden Bali May 2008 - Jan 2011• Provided exceptional customer service to ensure a positive dining experience• Efficiently managed multiple tables to maximize guest satisfaction
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WaiterCourtyard By Marriott, Kuwait City Dec 2005 - Aug 2008• Collaborated with kitchen staff to ensure accurate and timely delivery of orders• Provided exceptional customer service to ensure a positive dining experience
Fajar Irawan Skills
Fajar Irawan Education Details
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Smk Negeri 6 SemarangFront Office And Housekeeping Vocational
Frequently Asked Questions about Fajar Irawan
What company does Fajar Irawan work for?
Fajar Irawan works for Oazia Villa
What is Fajar Irawan's role at the current company?
Fajar Irawan's current role is terus bergerak, jangan berhenti.
What schools did Fajar Irawan attend?
Fajar Irawan attended Smk Negeri 6 Semarang.
What skills is Fajar Irawan known for?
Fajar Irawan has skills like Copy, Scan, Computer Skill, Speak And Writing English, Exel, Word, Vhp Knowledge, Cashiering, Driving Skill.
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Fajar Irawan
Software Quality Assurance | Dedicated To Continuous Learning And GrowthKota Tangerang -
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Head Division Commercial At Pt. Indonesia Ferry Property ( Asdp Bumn)West Java, Indonesia -
2yahoo.com, tripatra.com -
Fajar Irawan
Kota Tangerang Selatan -
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