Fajar Sidik

Fajar Sidik Email and Phone Number

Banten, Indonesia
Fajar Sidik's Location
Banten, Indonesia, Indonesia
About Fajar Sidik

I am a professional in the field of Digital Customer Service with more than [number of years of experience] years of experience. Over the course of my career, I have dealt with various types of customers via a variety of digital platforms, including email, social media, and live chat. I have strong communication skills, both written and verbal, as well as the ability to resolve customer problems quickly and effectively. In my previous role at PT Linknet, I contributed to increasing customer satisfaction levels to 70% through a proactive and data-driven approach in handling customer inquiries and complaints. Additionally, I have experience in the use of various Customer Relationship Management (CRM) tools and ticket management platforms, which enable me to manage and prioritize customer requests efficiently.

Fajar Sidik's Current Company Details
Global Islamic School 2 Serpong

Global Islamic School 2 Serpong

View
Teacher
Banten, Indonesia
Employees:
75
Fajar Sidik Work Experience Details
  • Global Islamic School 2 Serpong
    Teacher
    Global Islamic School 2 Serpong
    Banten, Indonesia
  • Practical Education Center
    English Teacher
    Practical Education Center May 2024 - Present
    Tigaraksa, Banten, Indonesia
    1. Designing Learning Materials: - Develop and adapt the syllabus and learning materials according to students' proficiency levels. - Create daily, weekly, or monthly lesson plans.2. Teaching Classes: - Teach students either in-person or online, covering grammar, vocabulary, pronunciation, as well as speaking, writing, reading, and listening skills. - Provide clear and understandable explanations tailored to students of varying skill levels.3. Creating and Managing Exams: - Prepare tests or exercises to assess students' understanding. - Grade and provide feedback on student work and evaluate their progress.4. Guiding and Motivating Students: - Offer moral support and motivation to help students continue improving their skills. - Address the needs of students who require special attention or additional help in learning.5. Facilitating Discussions and Practical Exercises: - Organize classroom discussions, language games, or interactive exercises to enhance students' communication skills. - Encourage active participation in learning activities.6. Continuous Professional Development: - Attend training sessions and workshops to enhance teaching quality. - Stay updated with new methods and effective teaching techniques.7. Communicating with Parents or Guardians: - Provide progress reports to parents or guardians. - Discuss students' challenges or achievements and suggest ways for improvement.8. Administration and Documentation: - Maintain records of student attendance, grades, and learning progress. - Manage class administration, including scheduling and organizing additional learning activities.
  • Taman Cisoka Indah
    Freelance Marketing Consultant
    Taman Cisoka Indah Nov 2023 - Present
    Cisoka, Banten, Indonesia
    1. Prospecting and Client Management: - Identifying potential buyers through various channels like exhibitions, advertisements, and referrals. - Managing a database of prospective buyers and maintaining good relationships with them.2. Property Presentation and Tours: - Preparing and delivering presentations about the properties being sold. - Conducting property tours with potential buyers to showcase the property.3. Sales Administration: - Preparing and processing sales documents, including sales agreements. - Following through on the sales process until the contract is signed and payment is made.5. Client Relationship Management: - Maintaining good relationships with clients, both before and after the sale. - Providing after-sales services, such as assisting clients with renovations or document processing.6. Market Analysis: - Conducting market research to understand property price trends, demand, and consumer needs. - Providing feedback to management on sales strategies based on market analysis.
  • Pt Link Net Tbk
    Contact Center Agent
    Pt Link Net Tbk Aug 2020 - Aug 2023
    Kecamatan Karawaci, Banten, Indonesia
    1. Responding to Customer Inquiries and Complaints: Replying to messages received through social media and email, including questions about products, services, or other company-related information.2. Monitoring Social Media: Keeping an eye on the company’s social media accounts to check for comments, mentions, or messages that require a response.3. Resolving Customer Issues: Identifying customer problems, providing appropriate solutions, or escalating issues to the relevant team if necessary.4. Providing Information and Education: Delivering accurate information about products, services, promotions, and company policies to customers.5. Building Positive Customer Relationships:Establishing positive relationships with customers through responsive, friendly, and professional interactions.6. Recording and Documenting Interactions: Logging all interactions with customers, including questions, complaints, and resolutions, into the CRM (Customer Relationship Management) system.7. Analyzing Customer Feedback: Gathering and analyzing customer feedback to provide insights to relevant teams for product or service improvement.8. Preparing Reports: Compiling regular reports on customer interactions, including the volume of incoming messages, types of complaints, and customer satisfaction levels.

Fajar Sidik Education Details

  • Uin Smh Banten
    Uin Smh Banten
    3.50/4.00

Frequently Asked Questions about Fajar Sidik

What company does Fajar Sidik work for?

Fajar Sidik works for Global Islamic School 2 Serpong

What is Fajar Sidik's role at the current company?

Fajar Sidik's current role is Teacher.

What schools did Fajar Sidik attend?

Fajar Sidik attended Uin Smh Banten.

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