Fakhrul Hoque Email and Phone Number
Fakhrul Hoque work email
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Fakhrul Hoque personal email
Seasoned Systems Engineer with proven track record of accomplishments seeks a challenging position with diverse expertise that will fully utilize my expertise.TECHNICAL SUMMARYHardware: 8086, 286, 386, 486, 586, 686, K6, Pentium, Pentium MMX, Pentium PRO, Pentium II, Pentium III, and Celeron based systems in single and multiple processor configurations, IBM, Dell, HP, AOpen motherboards, XT, AT, ATX form factors, Macintosh, Laptops from Panasonic, Canon, Dell, Toshiba, AOpen (formerly TI), Compaq, Micron, and NEC, Serial communications via RS-232 and RS-422, SCSI hard drives, CD-ROMs, CD-Writers, and tape drives, SCSI and RAID controllers from DPT, Adaptec, and Compaq, RAID arrays using RAID 0-5 on DPT, IBM, and Compaq controllers, USB and infrared ports, VLB, ISA, EISA, MCA, AGP, and PCI buses, Hardware-based MPEG decoding boards, Ethernet cards from Intel, Accton, Racal, 3com, and Cabletron, FDDI cards from DEC and Compaq, Modems from Diamond, US Robotics, Supra, Cardinal, SR.Software: MS Office 95-2003,2007, MS Works, IBM DB2, PVCS Tracker, MS PowerPoint 95 - 2003, MS Project 95-2003, Oracle 6.0,7.1,8.0 Client, PC Teller\Sales Partner, McAfee, EXmerge, Corel WordPerfect 6.0, 6.1, 7.0, 8.0, Veritas Backup Exec, Interchange Webmail, Vantive, HP Jet Administrator, Lotus Notes, Information Desktop, Arcserve 6, 2000, SQL 7.0 Client, PM Office 3.1, Total Systems\Genesis, Jasc Paint Shop Pro, Adobe PhotoShop 3.0-5.0, Intel LANdesk Management 6.1, 6.2, Intel LANdesk Virus Protect 5.01, 5.03, NetWare Administrator, Client for NetWare Management 2.5, 3.0, 3.1, SMP, Norton, Equifax, Norton AntiVirus, Visio 2000Operating Systems: MS DOS 3.3-7.0, MS Windows 3.0, 3.1, 3.11, WFW, Red Hat Linux 7.0, MS Windows 7, vista, XP, 95, 98, ME, MS Windows NT 3.51, 4.0, Windows Server 2003/2008 STD Network Technologies: IPX, TCP/IP, and UDP protocol management, and integration.
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System AdministratorInfrastructure And Communication Solutions (Ics) Jul 2017 - Present• Create and ensuring hardware / software applications, network and infrastructure components are operational. • Controlling user log-on and registration requirements including setup, changes and disabling / closing accounts via AD.• Taking appropriate steps to address any issues or recommending strategic solutions / improvements.• Managing the helpdesk queue and resolving user issues. • Planning and managing any office conversions or changes to data / cabling / desktops. • Troubleshoot any desktop/laptop hardware/software issue and repair or fix them.• Review Servers and networking equipment. (updates, firmware upgrades, event log reviews, preventative maintenance, etc.)• Manage and perform AD group policy.• Visits costumer for necessary onsite changes or troubleshooting and resolve it. • Also work with software (Windows Server 2012 and up, Active Directory including Group Policy, DNS, DHCP, Office365, Windows 7 and up, Microsoft Office Suite, Remote Access VPN, VMware vSphere (single host deployments at minimum), Android and IOS.
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Ccna Hypercare Level 3 Support TeamThe Coca-Cola Company Feb 2017 - Feb 2017Atlanta, Ga, UsThis team is the last line of defense, this resource needs to be able to understand the problem and solve the issue. In this role the tech will troubleshoot general to complex Windows PC issues for users who recently migrated to a new PCs and a new user ID. This team will be onsite support for end users and will be taking on tickets from their off-shore support team.The client base is working on Windows 7 and Windows 8 PCs running typical corporate software like Outlook(O365), Microsoft Office, Cisco VPN, RSA SecureID, SharePoint, and SAP. The techs use Service Now and Bomgar to document and deliver support. -
Soc SpecialistTime Warner Inc. Jul 2002 - Dec 2016New York, Ny, UsMonitored CNN Networks for various protocols for LAN/WAN connectivity. Worked on both UNIX and Windows servers. Responsible for providing 1st and 2nd level troubleshooting for Windows and UNIX servers. These tasks included print sever administration, Exchange administration, checking network devices for static routes, application support, and network administration. Responsible for mentoring junior staff members. Provided team support as well as sole support on numerous occasions. Monitored Blackberry devices as well as configuration using various tools to include Boxtone. Configured email for all type of platforms for users to include Outlook 97, 200, 2003, 2007 and 2010. Managed remote connectivity using Cisco CPN, Altiris, PC Anywhere and Citrix Apps. Configuring RSA Device setup for hardware and soft token. Helping user connect to company network through juniper network via web. Monitor SNMPc network tool. Monitor and Restore Server via SCOM 2007 using HP Light out or HP KVM, HP ILO. Monitor Enterprise Apps via HP Business Service Management Tools. -
It Support SpecialistGeorgia Department Of Education 2013 - 2014• Setup iPads for 15+ users• Setup laptops for 16+ users• Setup desktop• Fix/Troubleshoot laptop/desktop problem.• Troubleshoot windows 7/XP issue. • Troubleshoot MS Office365 issue. • Install Norton image though Network.• Troubleshoot network problem with Toner• Troubleshoot/Setup Lotus Note. • Fix Wi-Fi problem• Setup Global protect VPN.• Setup/troubleshoot Blackberry with email.• Remote troubleshooting user though LANDESK/Team viewer• Setup network printer on server and users desk. -
Senior It SpecialistCenters For Disease Control And Prevention 2006 - 2007Atlanta, Ga, UsTechnical Analyst for Blackberry/ Outlook Migration• Move the mail box in different server• Service Center• Backup Blackberry info/restore it.• Level I/II/III Troubleshooting Blackberry• Work with Blackberry Company to resolve the issue.• Troubleshooting Outlook 2003 Problem -
Pc Support TechnicianRadiant Systems Inc. Nov 1999 - Aug 2001Atlanta, Georgia, Us• Repairing Computers• Troubleshooting PC• Working with Island PC, UTLMT, UTLPC, PCMSI• Installing the Network Card and Configure them -
Pc Support SpecialistThe Atlanta Casualty Company Feb 1999 - Jun 1999• Install, troubleshoot, repair and configure computer hardware and software.• On IBM clones, Unisys, HIQ, HP Vectra VL, & Dell computers.• Printers-Unisys 9210 & 9310, Lexmark Optra R+ & Optra S, HP4si & 5si.• For 1000 clients, running Novell 4.0 and 3.12, Windows NT 4.0, Windows 95,• Dos6.22, Windows 3.11, MS Exchange-Outlook, MS Internet Explorer, Office 97• Lotus Notes 451, Lotus 123R5, AmiPro 3.1. Oracle, Folder, Intercom, Rating,• Claims Managements Systems. Using Protocols TCP/IP-MS DHCP, and IPX/SPX
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Pc TechnicianNextel Telecom Sep 1998 - Oct 1998• Collecting Data and input data via connecting Dial-up networking• Install Hardware and Software and configuration
Fakhrul Hoque Skills
Frequently Asked Questions about Fakhrul Hoque
What company does Fakhrul Hoque work for?
Fakhrul Hoque works for Infrastructure And Communication Solutions (Ics)
What is Fakhrul Hoque's role at the current company?
Fakhrul Hoque's current role is System Administrator.
What is Fakhrul Hoque's email address?
Fakhrul Hoque's email address is fa****@****ner.com
What are some of Fakhrul Hoque's interests?
Fakhrul Hoque has interest in Children, Economic Empowerment, Civil Rights And Social Action, Politics, Education, Environment, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Health.
What skills is Fakhrul Hoque known for?
Fakhrul Hoque has skills like Windows 7, Servers, Lan Wan, Windows Xp, Citrix, Vmware, Windows Server, Troubleshooting, Computer Hardware Troubleshooting, Windows 8.1, Computer Repair, Windows 8.
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