Evgenii Malakhov Email & Phone Number

Georgia

United States

Provide L1 and L2 Service Desk Support for VARs, Distributors, service providers, enterprise customers, and end users via telephone, e-mail, and web. - Troubleshoot complicated hardware and software issues, replicate customer environments and network problems in the lab. - Manage critical customer issues and facilitate communication between customers.

United Kingdom

Providing 24/7 IT/Helpdesk support and maintenance for colleagues and VIP partners, including:- Hotline L1/L2 IT/Helpdesk support in a certain scope.- Managing calls and tickets under strong SLA specifications policy.- Diagnosing and resolving complex hardware and software problems, recreating customer environments and network issues in a lab setting for.

Moscow, Moscow City, Russia

Moscow, Skolkovo, Russia

- Administrative support for the heads of the Institute's CNBR center (calendar of meetings, phone calls, business trip schedule, coordination of meetings and events, work with correspondence);- Assistance with relocation for foreign employees (booking tickets, coordinating arrival and accommodation for the period of relocation, adaptation upon arrival).

Moscow, Russian Federation

Tatarstan, Russia

Organization of work with company distributors includes analyzing product needs, monitoring supply and product shipment, recommending order positions, maintaining distributor profitability, controlling distributor's financial balance, regulating and monitoring activities of representatives of Nefis Cosmetics in regions, overseeing promotional campaigns.

Dzerzhinsk, Nizhniy Novgorod, Russia

Maintenance and management of an electronic student database (for full-time, part-time, and accelerated learning programs). Handling personal information and maintaining a methodological database of students. Managing internal and external document flow within the organization. Providing support for computers, hardware components, communication networks.