Fakrudeen Ali Ahamed Email & Phone Number

Dubai, United Arab Emirates

Managed and maintained a VMware infrastructure with hundreds of virtual machines, ensuring optimal performance and uptime.• Planned, managed, and scheduled backups using tape drive and replication to DR with Veeam Backup Replication 9.5.• Managed and monitored network access with Aruba NAC, with appropriate network segmentations for LAN and WiFi users.• Managed network storage, including NAS and SAN, ensuring data integrity and accessibility.• Managed and monitored SIFs with ADAudit Plus ManageEngine, ensuring compliance with industry regulations.• Configured and managed network printers with highly available print server and file servers, including managing printerservers and UniFLOW software platform for all print, scan, and device management with Canon printers.• Hands-on experience with multi-vendor networking gears like Cisco, HP, D-Link, etc.• Managed and monitored mobile devices with SOTI Mobi Control Server & Agent (MDM), including RF and warehouse tablets.• Implemented and managed policies for multi-vendor firewalls and UTM devices, such as FortiGate, Watchguard, and Cisco• Installed and configured Cisco Wireless LAN Controller with access points and Planet industrial (outdoor) Layer 2 switches.• Installed and configured Pepwave Internet bonding router for remote sites.• Planned, installed, and configured VMware Server ESXI with storage and tape drive, as well as Hyper-V machine and replication.• Extensive hands-on experience in implementing and managing various Microsoft products such as (but not limited to)Active Directory, DHCP, DNS, RADIUS, and DFS, and managed network printers and file servers.• Configured and managed wireless networks using various security mechanisms like WEP, WPA/WPA2, etc., andtroubleshoot client-based VPN connectivity issues.• Assembled high-performance computing devices and assisted clients in building their IT infrastructure with minimal cost

Abu Dhabi

Recruited and hired talent to fill team positions, provided training and support to new hires, cross-trained employees to ensure job rotation and minimize assignment coverage gaps, provided coaching and performance feedback to all team members, communicated, and ensured understanding of functional or departmental goals, monitored individual and team metrics and performance versus targets, identified the need for corrective actions, and ensured quality standards for allprocesses.• Planned and performed network upgrades to support business growth and improve network performance, resulting in a 20% increase in network speed and a 15% reduction in network downtime.• Led the deployment of cloud-based network solutions, such as Microsoft Azure and Amazon Web Services, improving network scalability, flexibility, and cost-effectiveness.• Conducted network assessments and recommended optimization strategies that improved network performance and reduced network downtime by 15%.• Managed and maintained client relationships, providing technical expertise and excellent customer service, resulting in a 95% client satisfaction rating.• Collaborated with cross-functional teams to develop and implement network solutions that met business requirements and improved operational efficiency.• Designed and implemented disaster recovery solutions, such as backup and replication strategies, to ensure business continuity during a network outage or data loss.• Designed & implemented network policies & procedures to ensure compliance with industry regulations and best practices.• Conducted regular network performance monitoring and analysis to identify potential issues and proactively resolve them before they impacted network uptime or performance.• Maintained up-to-date knowledge of emerging network technologies and methodologies and recommended new solutions to improve network performance, security, and scalability.

Abu Dhabi

 Installation of server operating systems for clients Monitor, maintenance and troubleshooting of Servers, Clients and Network Installation and configuration of custom products developed in house based on customer requirements Configuring and Managing Microsoft Outlook and other mail clients Ensuring security of systems from Viruses, Trojans, Worms and their malicious footprints Installing, Configuring, Maintaining ACTIVE DIRECTORY,DHCP,DNS  Installing and managing Network Printers and File servers Configuration and management of wireless networks using various security mechanism like WEP,WPA/WPA2 etc. Troubleshooting client based VPN connectivity issues with their head offices Configuring and Managing Group Policy according to Clients security requirements Providing technical support remote assistance for clients under appropriate support contract Assembling Computers and assisting clients in building their IT infrastructure Troubleshooting network connectivity issues and system hardware