Fakrudeen Ali Ahamed Email & Phone Number

Dubai, United Arab Emirates

• Managed and maintained a VMware infrastructure with hundreds of virtual machines, ensuring optimal performance and uptime.
• Planned, managed, and scheduled backups using tape drive and replication to DR with Veeam Backup Replication 9.5.
• Managed and monitored network access with Aruba NAC, with appropriate network segmentations for LAN and WiFi users.
• Managed network storage, including NAS and SAN, ensuring data integrity and accessibility.
• Managed and monitored SIFs with ADAudit Plus ManageEngine, ensuring compliance with industry regulations.
• Configured and managed network printers with highly available print server and file servers, including managing printerservers and UniFLOW software platform for all print, scan, and device management with Canon printers.

Abu Dhabi

• Recruited and hired talent to fill team positions, provided training and support to new hires, cross-trained employees to ensure job rotation and minimize assignment coverage gaps, provided coaching and performance.
• Planned and performed network upgrades to support business growth and improve network performance, resulting in a 20% increase in network speed and a 15% reduction in network downtime.
• Led the deployment of cloud-based network solutions, such as Microsoft Azure and Amazon Web Services, improving network scalability, flexibility, and cost-effectiveness.
• Conducted network assessments and recommended optimization strategies that improved network performance and reduced network downtime by 15%.
• Managed and maintained client relationships, providing technical expertise and excellent customer service, resulting in a 95% client satisfaction rating.
• Collaborated with cross-functional teams to develop and implement network solutions that met business requirements and improved operational efficiency.

Abu Dhabi

 Installation of server operating systems for clients Monitor, maintenance and troubleshooting of Servers, Clients and Network Installation and configuration of custom products developed in house based on customer requirements Configuring and Managing Microsoft Outlook and other mail clients Ensuring security of systems from Viruses, Trojans, Worms.