Falah Sheikh Email & Phone Number

▪︎ Solution Advocate: Delivered client-focused solutions (products and managed services) in Cyber Security & Networking while handling various key accounts in major industries (Government, Banking, Healthcare etc)▪︎ Sales Strategist: Demonstrated expertise in managing the full sales cycle (pre-sales and post-sales) from prospecting and lead generation to contract negotiation and closing ▪︎ Revenue Maximiser: Developed new business and identified growth opportunities to maximize revenue resulting in repeat business and referrals while fostering trust and loyalty▪︎ Negotiation Ninja: Negotiated complex contracts and closed agreements while assisting with challenging client requests or issue escalations with customers/vendors▪︎ Pipeline Pilot: Prepared proposals to customer issued RFPs while forecasting and tracking key sales metrics (quarterly business results and annual forecasts) using CRM platforms and relevant applications ▪︎ Relationship Renovator: Built and maintained long-lasting relationships with technical and business team of customer stakeholders, executive sponsors, distributors and vendors

Dubai, United Arab Emirates

- Utilized data-driven insights to identify new market opportunities and expand customer base resulting in 30% increase in sales- Developed and delivered compelling sales presentations resulting in 85% closing rate- Converted business requirements to technology requirements while coordinating between customer and technical team to ensure customer related issues are attended to in a timely manner-Negotiated and closed deals with major clients resulting in significant revenue gains

Sky Towers, Abu-Dhabi, Uae

• Analyzed, Processed and Interpreted various data while utilizing various industry standard software and programs.• Presented the processed and interpreted data to the SIS panel followed by a Q & A session

• Managed Operations while leading a team in National and International projects• Enhanced customer experience by 7% for 12,000 local and international customerswhile building customer relationships by training the staff in a fast paced environment• Professionally mitigated conflicts in a fast-paced setting between customers• Developed and implemented an entire administrative process and structure to professionalize the business, improve productivity and increase accountability• Consistently commended for my performance from clients and customers

Masters, Industrial/Engineering Management

Chancellors Fellowship Award (50% International Scholarship) for Excellence ▪︎Technical focus: Decision Techniques and Data Analysis.

Bachelors, Geosciences

Awarded 100% International Scholarship for full course of the Bachelors program (4 years) (Tuition + Accomodation)

Minor, Information Technology

- Human - Computer Interaction - Communication and Networking - Digital Design and Computer Organization - Object Oriented Programming.