Frank Alaniz Email & Phone Number

Tinley Park, IL, US

Ashburn, Virginia, US

• Member of software testing and deployment group at DXC responsible for building cloud computing regulatory tracking solution systems.
• Installed and maintained DXC’s Total Regulatory Solution Suite (TRS).
• Authored, modified and Executed Powershell scripts for software test and deployment.
• Validate to a high degree of assurance that a specific process or system will consistently produce a product meeting its pre-defined specification.
• Troubleshoot and Analyze Application and OS related Issues.
• Responsible for the technical consulting team’s execution and delivery of services in client engagements. Oversee logistical, operational and administrative, functions.

• Responsible for the overall systems infrastructure including engineering, implementation and integration, and technical services and support. Defined specifications for Businessware and modified/maintained existing.
• Maintained BusinessWare Test Environments.
• Assisted with testing and installation of BusinessWare patches.
• Maintained Windows environments.
• Troubleshot and Analyzed Application and OS related Issues.
• Fixed and repaired BusinessWare application.

Bristow, Virginia, US

• Project to provide architecture, engineering, implementation/deployment, technical documentation, certification and accreditation, testing, deployment testing, and full Operations and Maintenance (O&M) to sustain the.
• Deployed EAV-HIPS Super-Agent Distributed Repository (SADR) at 8 VA regions across the US
• Configured and verified network connectivity for CIMC and ESXi 5.5 VMware hosts on CISCO C240 hardware.
• Installed multiple Super Agent Distributed Repositories comprised of a VMWare 5.5 server hosting 3 Windows 2003 R2 VMs to provide redundancy for EAV-HIPS operation for systems managed by NSOC data centers.
• Operate (monitor, manage, maintain and remediate) the McAfee A/V HIPS solution and constituent parts to ensure continuous availability and acceptable performance.
• Provided On-call Support for a VMware 5.1, 33 host, 130 Window Server 2008 R2 nationwide enterprise infrastructure.

Houston, Texas, US

• Remotely performed Wintel 2003 server builds for IBM’s Tulsa data center, with emphasis on vulnerability assessment, security compliance and resource management. Responsible for system implementation, administration.
• Installed a VWMare Windows 2008 Server to house Symantec Endpoint Protection Manager and migrated 116 Windows Server 2003/2008 clients from Symantec Antivirus 10.1.9.9000 to Symantec Endpoint Protection 11.0.7101
• Served as Establishment of Services (EOS) focal for the activation of new servers in accordance with IBM Guidelines, ensuring full audit compliance (ITCS 104 compliant).
• Performed server builds and decommissions following global server activation / deactivation procedures which included remediation of vulnerabilities and health issues.
• Authored server build and patching documentation to increase consistency and productivity.
• Installed tools for compliance checking, resource monitoring, backup (TSM) and antivirus.

Hebron, KY, US

• Preformed Wintel server installations to met IBM’s agreement with NiSource to refresh 25% of their servers per year. Installed and configured Windows 2003 on IBM xSeries servers for migrations and consolidations.
• Resolved server diagnostic light path issues by reviewing system event logs and determining the proper corrective action.
• Performed Change and Incident Management utilizing the Remedy Management System
• Racked and installed IBM xSeries (x3650 and X346) hardware
• Performed Windows 2003 server builds
• Installed tools for compliance checking, resource monitoring, backup and antivirus.

Morristown, NJ, US

• Coordinated projects for the build-out of British Petroleum’s 20,000 Sq. ft.Data Center at Chicago’s Lakeside Technology Center.
• Lead contact to resolve outages and onsite issues.
• Coordinated the data center’s daily activities and efforts with other groups such as the Network Operations, SAN, and Space Planning personnel to request items and resolve issues.
• Escalated, to the Service Delivery Manager, issues that impacted the project schedules.
• Overseen assembly, racking and patching of servers into cabinets according to data center standards.
• Ensured all cables for servers were dressed in server cabinets per data center standards.

Armonk, New York, NY, US

Over the period of 11 years I provided Wintel server support for Fireman’s Fund Insurance, DOW Chemical, Washington Mutual and Lucent Technologies. Responsible for the Intel / Windows installations and satisfactory daily operation of Information Technology (IT) Operation Systems, Database Systems, and Technical Environments, as well as their technical.

Atlanta, Georgia, US

• AT&T Global Information Solutions / NCR Corporation August 1988 – August 1996 System Support Analyst III / Operations Analyst III
• Provided level 3 remote support to customers and Customer Engineers for Windows NT 3.5
• Installed and maintained hardware and software on eight NCR mainframes operating under VRX and UNIX operating systems which supported 50 financial institutions in the mid-west.

Atlanta, Georgia, US

I worked as an application programmer for each of these companys. I wrote and supported programs in VRX (NCR's assembler) and UPG for local banks in the west and northwest suburbs of Chicago.