Falk T. Puschmann Email & Phone Number

Berlin, De

Berlin, Germany

Berlin, Germany

- Story developement, script-writing, project coordination & campaign conception - Media production of podcasts, audio fiction & audiobooksSucceses- Feb 2023 Launch of six part podcast serial „Am Abgrund“ via Spotify, Apple Podcast etc.- Nov 2022 Release „BioGenesis Zero“ fully sound designed narrated audiobook

Berlin, Germany

- Manage & nuture the CRM team & campaigns (e-mail & in-app) & budgets- Steer projects & optimize strategy in close allignment with CEO- Analyze CRM performance, define messurements & report KPI’s Succeses- Introduction & upscaling campaign pipeline, output increase by x3- Eval & roll out new ESP that enabled new indepth targetting- Standardization & optimzation of templates & processes

Berlin Area, Germany

- Project developement / management- Casting, directing, scheduling and coordinating of projects- Social media Management- Business developement / managing external relations- Panal guest and speaker (e.g. Leipzig book faire 2016)Successes- 'Best Newcomer Label'-Award at Ohrkanus 2010- Bronze 'Best Adult Audio Drama' at public voting Hörspiel Award 2009- Successfull crowdfunding campaign for mystery drama series 'Der Fluch', 2013

Berlin Area, Germany

Responsible for the newsletter / CRM activities- Consulting for product teams and special departments in choosing the measures, templates and target audience for newsletter / CRM e-mails - Planning, coordination and setup of automated and manuel e-mail campaigns- Steering and optimizing of the e-mail creation process in close collaboration with the specialized departments- Standardized weekly and monthly reporting (E-Mail KPI)- Evaluation and possible implementation of best practices and tools / functionalities- Point of contact to external contractors- Documentation of all relevant information in CONFLUENCE- Monitoring and improving of data qualitySuccesses- Functional oversight for the implementation of a new e-mail provider including the preliminary pitch phase – including phrasing of requirement profiles and analysing of the provider feedback- Succcessful simplification of the e-mail creation process(sample archive, template gallery and one click Jira-ticket-creation helper)- Technical implementation of a preheader as extended message preview of e-mails on mobile devices and selected providers (for example gmail)

Munich Area, Germany

Responsible for all topics concerning e-mails- Planning, preparation & execution of CRM- and e-mail campaigns in colab. with specialized departments- Consulting of product teams for selection and setup of retention and upselling / crossselling campaignsSuccesses- Concept & execution of a community event for PlanetSide 2: user fanfiction got developed into comics

Munich Area, Germany

Responsible for all topics concerning e-mails- Planning, preparation & execution of CRM- and e-mail campaigns with the specialized departments- Consulting of product teams for selection and setup of retention and upselling / crossselling campaignsSuccess- Optimization & implementation of standard process & templates to shorten the preparation timeframes- Support of game release PlanetSide 2 Europe with newsletter / e-mail campaigns & automations

Munich, Germany

Coordination of the patch cycle for three games - Planning and coordination of updates and patches for the games- Monitoring and analyzation of games KPI- Coordination of all newsletter activity

Munich Area, Germany

- Coordination of the game and patch cylce of two games (Audition / Fantasy Tennis)- Planning & coordination of updates plus patches of the games- Monitoring and analyzation of games KPI- Planning and coordination of all newsletter activity- Cross-department projectsSuccesses:- Florensia Itemshop: Conception & steering of ext. & int. developers for v1, consultant for v2- Introduction of campaign commander – e-mail marketing solution

Munich Area, Germany

- Software administration for the VM Verlagsmanager installation- Data administration, ad statistics for daily work and presentations- Projectwork and support of the advertisement departmentSuccess- Upgrading the competitor statistics to pivot- table half automation

Nürnberg Area, Germany / Munich Area, Germany

- Hard- and software administration of the VM Verlagsmanager installation- Datacare and ad statistics- Temporarily responsible for IT of Nuernberg officesSuccesses- Digitization of the advertisement department – visit reports / statistics- Technical planning and execution of the IT relocation from Nuernberg to Munich of ~50 workstations - Relaunch of the homepage of the advertisement department

Nürnberg Area, Germany

- Support of the ad sales manager for the manages customer magazines- B2B customer aquisition- Preparation of figures / data for presentation and competitor analysis