Fallon Bergstrom Email & Phone Number

Boston, Massachusetts, United States

Ann Arbor, Michigan, United States

Detroit, MI

• Communicate with clients about the current needs of the housing industry and help build strategies tailored to their needs and budget
• Own and monitor marketing channels within multiple independent listing services and update messaging accordingly
• Craft email blasts, newsletters, social media content, videos, blogs, and website content to generate traffic and maintain communities’ image
• Provide recommendations for client experience and broad strokes digital marketing strategy
• Manage Google Business profiles, Facebook accounts, Instagram accounts, simple website edits, and other channels for multiple active clients
• Perform market research and mystery shops of client competition and assist in providing full market surveys and analyses

West Bloomfield, MI

• Work with Account Management team to train new team members, disseminate changes in policy or process, expand communication skills, seek out upsell opportunities, and strategize proactive client tactics
• Organize and update agendas and talking points for internal meetings involving account management team
• Research customer service improvement tactics, assemble findings, and present to the team for increased performance opportunities on a quarterly basis
• Build and maintain client relationships with client base of more than 250 clients
• Proactively communicate with all clients to identify new sales opportunities, provide customer service, and retain relationship
• Work with clients to identify areas of opportunity that HLM services/products can fulfill

West Bloomfield, MI

• Build and maintain client relationships with client base of more than 250 clients
• Proactively communicate with all clients to identify new sales opportunities, provide customer service, and retain relationship
• Work with clients to identify areas of opportunity that HLM services/products can fulfill
• Well versed in Salesforce, JIRA, Google Apps, and Google Analytics Certified

Spartan Stadium

• Personally manage and advise 6 teams of 10-15 people each
• Verify pledges with alumni
• Well versed in SmartCall system and currently learning CampusCall system
• Improve calling skills and secure pledges
• Raised $20,335 on 359 pledges for Michigan State University

Spartan Stadium

• Meet and exceed expectations of performance and participation on a team
• Contact alumni and individuals associated with the University to update their records and share information on current events
• Secure pledges that will benefit funds at Michigan State University

Freeland, MI

• Learn about and utilize several different sales strategies
• Engage hundreds of people a day
• Raise brand and product awareness
• Collaborate marketing skills with a sales team and improve direct sales skills

Saginaw, Michigan Area

• Meet and greet hundreds of Credit Union Patrons
• Help organize and set up events throughout many Catholic Federal Credit Union branches in Michigan