Fallon Gale Email & Phone Number

Portland, Oregon, United States

El Monte, Ca

• Assist clients with Royal Bank of Canada, London and Cayman Multi Currency accounts.• Advising internals and clients on how to fix payments for a future processing without delays or errors.• Data entry, processing, and research cases within Service View 2 system.• Working with multiple departments in order to track cases for research depending upon request to obtain a remediation or establish a corrective action plan.

Portland, Oregon Area

• Ensure compliance with each state’s laws in regards to Unclaimed Property reporting regulations• Writing updated procedures for completing complex tasks within Unclaimed Properties. • Advising bankers and customers about process and contact details for state reclaiming of escheat funds.• Completing excel spreadsheet projects for UPCS Cash Data reporting in order to submit reports to Verus audit to have final reporting completed within state deadline.

Portland, Oregon Area

• Ensure compliance with Wells Fargo policy, also with federal and International wire transfer regulations.• Research and process data related to each country’s wire guidelines and reissue MT202 if required to balance general ledgers.• Coordinate with staff to implement new policies and procedures to make sure all team members were aware and followed current OFAC and Dodd Frank guidelines.• Evaluate, coach and mentor employee development.

Rowland Heights, Ca

Provide excellent customer service to customers in which I have received award recognition from John Sotoodeh, President and Chief Executive Officer.Responsible for achieving sales requirement and have received Champions Club award for 2014.Quickly learned how to promote and sell products or services, using computerized information about customers to tailor recommendations.

Assisted 25 branches in region, to support under staffed situations.Accurately handled cash and provided excellent customer service.Responsible for Traveler’s Checks and refilling cash in dispense machines.Custodian of wire transfers; domestic and international, and coin vault.Focused on meticulous training for new hires.Learned all the roles of an operations supervisor manager.Enriched skills on helping customers and fellow employees with switching names from… Show more Assisted 25 branches in region, to support under staffed situations.Accurately handled cash and provided excellent customer service.Responsible for Traveler’s Checks and refilling cash in dispense machines.Custodian of wire transfers; domestic and international, and coin vault.Focused on meticulous training for new hires.Learned all the roles of an operations supervisor manager.Enriched skills on helping customers and fellow employees with switching names from Washington Mutual to Chase.Advised customers on new policies that would go into effect under Chase. Show less

Answered phones, helped customers with orders and set appointments.Designed floral arrangements for a diverse client population.Developed a monthly schedule for employees in advance, taking into consideration requested time off, staffing needs, and efficient work teams.Responsible for ordering company supplies along with sending floral order daily.Balanced register on a daily basis at the end of the day.Recorded and submitted invoices to accounts payable.Achieved… Show more Answered phones, helped customers with orders and set appointments.Designed floral arrangements for a diverse client population.Developed a monthly schedule for employees in advance, taking into consideration requested time off, staffing needs, and efficient work teams.Responsible for ordering company supplies along with sending floral order daily.Balanced register on a daily basis at the end of the day.Recorded and submitted invoices to accounts payable.Achieved the highest floral sales in 2005 for Dignity in the Southern California Region. Show less

Bs, Business Management

Aa, Liberal Arts