Customer Experience Specialist
Nov 2023 - May 2024
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Fallon Grant Email & Phone Number
Customer Experience Specialist
1 work email found
@verizon.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 86%
Role
Customer Experience Specialist
Location
Calumet City, Illinois, United States
Who is Fallon Grant? Overview
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Quick answer
Fallon Grant is listed as Customer Experience Specialist based in Calumet City, Illinois, United States. AeroLeads shows a work email signal at verizon.com and a matched LinkedIn profile for Fallon Grant.
Fallon Grant previously worked as Customer Experience Specialist at Akira/Shopakira.Com and Account Executive at Yelp. Fallon Grant holds Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General from Robert Morris College.
Company email context
Email format at verizon.com
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{first}.{last}@verizon.com
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AeroLeads found 1 current-domain work email signal for Fallon Grant. Compare company email patterns before reaching out.
Profile bio
About Fallon Grant
Fallon Grant is a Customer Experience Specialist. Colleagues describe them as "Fallon is wonderful to work with. She has excellent customer service skills and is very personable."
Listed skills include Customer Service, Data Entry, Event Management, Healthcare, and 16 others.
6 roles
Fallon Grant work experience
A career timeline built from the work history available for this profile.
Account Executive
Built and strengthened relationships with new and existing accounts to drive revenue growth.Prospected new clientele through networking, cold calling, canvassing and referrals.Drove new business development through qualifying leads, building relationships and executing strategic sales.Managed sales cycle from first contact to established customer sale and maintained solid customer base.Identified client business needs by gaining understanding of goals, objectives and processes.
Apr 2023 - Nov 2023
Customer Service Advocate
Messaging - Live Engage chatting with multiple customers and resolving matters in regards to billing, tech support troubleshooting, promotions, 5g wireless and home internet, and financial servicesEnsure that each customer is supported in timely and personalized mannerCreate seamless experience, that may include thinking outside the box.Obtain performing/leading levels in regards to employee metrics.Voice - Answer customers calls and actively listening to identify their issues Build customers relationships, earning their loyalty and trust Troubleshoot problems and resolving a range of customer service issues in regards to customers device, billing, and service Generate excitement for new solutions and products that can enhance their experience.
Feb 2018 - Mar 2023
Medical Office Registration And Scheduling Coordinator
Feb 2013 - Feb 2018
Lobby Services
Jun 2009 - Feb 2013
Lobby Services
Jun 2009 - Feb 2013
2 education records
Fallon Grant education
Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General
Robert Morris College
Marketing
Lewis University
FAQ
Frequently asked questions about Fallon Grant
Quick answers generated from the profile data available on this page.
What is Fallon Grant's role at their current company?
Fallon Grant is listed as Customer Experience Specialist.
What is Fallon Grant's email address?
AeroLeads has found 1 work email signal at @verizon.com for Fallon Grant.
Where is Fallon Grant based?
Fallon Grant is based in Calumet City, Illinois, United States.
What companies has Fallon Grant worked for?
Fallon Grant has worked for Akira/Shopakira.Com, Yelp, Verizon, Swedish Covenant Hospital, and Sodexo.
How can I contact Fallon Grant?
You can use AeroLeads to view verified contact signals for Fallon Grant, including work email, phone, and LinkedIn data when available.
What schools did Fallon Grant attend?
Fallon Grant holds Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General from Robert Morris College.
What skills is Fallon Grant known for?
Fallon Grant is listed with skills including Customer Service, Data Entry, Event Management, Healthcare, Microsoft Office, Powerpoint, Process Scheduler, and Outlook.
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