Fallon Grant

Fallon Grant Email and Phone Number

Customer Experience Specialist
Fallon Grant's Location
Calumet City, Illinois, United States, United States
Fallon Grant's Contact Details

Fallon Grant personal email

n/a
About Fallon Grant

Fallon Grant is a Customer Experience Specialist. Colleagues describe them as "Fallon is wonderful to work with. She has excellent customer service skills and is very personable."

Fallon Grant's Current Company Details

Customer Experience Specialist
Fallon Grant Work Experience Details
  • Akira/Shopakira.Com
    Customer Experience Specialist
    Akira/Shopakira.Com Nov 2023 - May 2024
    Chicago, Illinois, United States
    View
  • Yelp
    Account Executive
    Yelp Apr 2023 - Nov 2023
    Built and strengthened relationships with new and existing accounts to drive revenue growth.Prospected new clientele through networking, cold calling, canvassing and referrals.Drove new business development through qualifying leads, building relationships and executing strategic sales.Managed sales cycle from first contact to established customer sale and maintained solid customer base.Identified client business needs by gaining understanding of goals, objectives and processes.
    View
  • Verizon
    Customer Service Advocate
    Verizon Feb 2018 - Mar 2023
    Rolling Meadows, Illinois
    Messaging - Live Engage chatting with multiple customers and resolving matters in regards to billing, tech support troubleshooting, promotions, 5g wireless and home internet, and financial servicesEnsure that each customer is supported in timely and personalized mannerCreate seamless experience, that may include thinking outside the box.Obtain performing/leading levels in regards to employee metrics.Voice - Answer customers calls and actively listening to identify their issues Build customers relationships, earning their loyalty and trust Troubleshoot problems and resolving a range of customer service issues in regards to customers device, billing, and service Generate excitement for new solutions and products that can enhance their experience.
    View
  • Swedish Covenant Hospital
    Medical Office Registration And Scheduling Coordinator
    Swedish Covenant Hospital Feb 2013 - Feb 2018
    View
  • Swedish Covenant Hospital
    Lobby Services
    Swedish Covenant Hospital Jun 2009 - Feb 2013
    View
  • Sodexo
    Lobby Services
    Sodexo Jun 2009 - Feb 2013
    View

Fallon Grant Skills

Customer Service Data Entry Event Management Healthcare Microsoft Office Powerpoint Process Scheduler Outlook Training Microsoft Word Leadership Hospitals Social Media Account Management Team Building Teamwork Sales Social Networking Negotiation Management

Fallon Grant Education Details

  • Robert Morris College
    Robert Morris College
    Business Administration And Management, General
  • Lewis University
    Lewis University
    Marketing

Frequently Asked Questions about Fallon Grant

What is Fallon Grant's role at the current company?

Fallon Grant's current role is Customer Experience Specialist.

What is Fallon Grant's email address?

Fallon Grant's email address is fg****@****ant.org

What schools did Fallon Grant attend?

Fallon Grant attended Robert Morris College, Lewis University.

What skills is Fallon Grant known for?

Fallon Grant has skills like Customer Service, Data Entry, Event Management, Healthcare, Microsoft Office, Powerpoint, Process Scheduler, Outlook, Training, Microsoft Word, Leadership, Hospitals.

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