Fallon Hayes Email & Phone Number

• Ensure that quality standards are consistently met, contributing to efficient operations and reduced errors, which enhances overall productivity and customer satisfaction.• Foster a collaborative approach to rigorous quality standards, thereby improving team performance and output quality.• Communicate effectively with various teams to align on needed process improvements which ultimately supports strategic objectives and enhances overall operational efficiency.• Excel at investigating issues, conducting root cause analysis, and implementing robust corrective actions.• Assures accurate review and disposition of non-conforming products including management of product damage, expiry, quarantine, hold, returned goods, and recalls, ensuring that all relevant data is documented. • Supports and coordinate task associated with meetings presentations and trainings.f • Perform inspections and monitor product storage/handling, ensuring adherence to ISO 13485, which minimizes risks of product defects or recalls, safeguarding product integrity and maintaining regulatory compliance.

Memphis, Tennessee, United States

• Determined the proper disposition of a nonconformance or suspected nonconformance material product properly received in the material review board cage.• Strong regulatory investigation support, responsible for gathering all data for the initiation and closure of non-conformance reports, deviations, and assistance with CAPAs to determine root-cause analysis, corrective action, and preventative action.• Conducted Document History Reviews, inspection or sampling of the product to verify the non-conformance. • Capable of blueprint interpretations and geometric dimensioning designs correctly and make decisions that move production forward.• Inspected product per inspection procedures/drawings and to print specifications utilizing attribute and variable measuring equipment/gauges as require.• Resolves minor issues found during documentation review per Good Documentation Practices.• Maintained store all quality records/forms per storage and retention requirements.Performed inventory audit of facility and MRB cage per audit schedule. • Key Accomplishments:o Selected to service on a 7 member COVID-19 Rapid Response Team.o Selected to serve as Subject Matter Expert in auditing, training all new onboarding teammates.

Memphis, Tennessee, United States

Highlight: Operated in a quality function to one of the oldest global beverage companies with 137 years of committed to quality products that have now expanded to more than 200 brands and thousands of beverages around the world, from soft drinks and waters, to coffee and teas.• Ensured accurate disposition of non-conforming product, materials, quarantined items and properly communicated to leadership team.• Inspected the finished products, packaging materials, and shipping containers to ensure they meet the established quality criteria (damages, or defects in labeling or packaging).• Ensured shipments met all regulatory and safety requirements, both locally and internationally per food safety regulations, transportation guidelines, and customs procedures.• Record keeping of inspection results, including any deviations or non-conformances observed to track quality trends and drive continuous improvement efforts.

Memphis, Tennessee, United States

• Utilized returns management system to accurately track returns, update inventory, and generate reports.• Maintained accurate and up-to-date records of returns, including tracking numbers, reasons for return, and resolution details.

Memphis, Tennessee, United States

• Subject Matter expert in utilizing WMS systems, inventory shipping, creating bar coding, RF to ensure 98% accuracy of all bins and locations.• Created training material for new associates on Receiving, Inventory, and Putaway functions and reported any training gaps to Management.• Conducted regular audits of inventory records and cycle counts to ensure accuracy and compliance of facility products.• Utilized inventory management systems to track inventory movement, monitor stock levels, and identify discrepancies.• Developed and implemented audit procedures, checklists, and controls to ensure consistent and accurate inventory management.• Volunteered to participate in a physical inventory accuracy project, accommodating IT, project manager, and inventory manager which subsequently synched physical inventory and systemic inventory.

Memphis, Tennessee, United States

• Identified of 100% of the video and audio specifications of all media to ensure that the media meets client standards and specifications.• Identified discrepancies as it relates to operating analog, digital and high definition (HD) VTRs, waveform monitors and vector scopes.• Created detailed reports of quality control testing outcome noting any deficiencies or deviations from specifications in work order.

Bartlett, Tennessee, United States

• Inspected all processes and end products, ensuring all maintain detailed records of the testing that's been carried out, as well as relevant additional information, and various metrics such as the number of defective products produced each day.