Fallon Orde Email & Phone Number

Forest Lake, Mn

—Staff and congregation counseling—Goal setting — Listening, encouraging, guiding—Life coaching

Forest Lake, Mn

Supervisory and Office Management Responsibilities Include:• Supervision of approximately 20 staff members, including payroll interviewing, background checks, training, scheduling, resolving employee conflict and facilitating performance reviews. Ensured compatible matches between PCA (Personal Care Assistant) staff and clients. • When appropriate observe PCA delivered skills and review care plan for clients to ensure goals. As needed revise care plans with client, responsible party, social workers, and PCA. • Developing and maintaining master files on clients• Experience with multiple phone lines, filing, copiers, fax, research, efficient Microsoft suite usage, Quickbooks, creating invoices, web savvy, problem solving, team player, not afraid to take charge when appropriate. • Actively participated in meetings with social workers, clientele, families of clients, VA teams (Veterans Affair). • Very experienced in giving presentations and talking in front of large groups. • Wrote and edited biweekly newsletters which went out to a staff of 20-25. These alerted the staff to implementation of new information, rules, regulations and policy changes that directly affect HHC. • Continued education on governmental laws, policies, procedures, rules, and regulations governing all home health care categoriesClient Responsibilities Include:• Personally handled initial visits with potential clients, their responsible parties, case managers, and social workers to construct care plans. • Advocate on clients behalf for items such as wheelchairs and medical assistance.• Experience working closely with Veterans Affairs, social care, and elderly care facilities. • Administered PCA services to clients of all ages and diagnoses. Specific experience included clients with mental retardation, autism, cerebral palsy, dementia, Alzheimer’s, and multiple sclerosis. • Familiar with hospice care and creating customized care plans

Forest Lake, Mn

Shift Supervisor Responsibilities Included:• Supervised, directed, and assigned duties to staff.• Trained staff to improve customer service and increase profit through suggestive selling techniques.• Elevated customer satisfaction by investigating and resolving complaints.• Motivated staff and enhanced customer experience through enthusiastic, energetic, and personable hospitality.• Liable for cash management and accuracy of money.• Able to multitask and remain calm, professional, and collective while under pressure.• Ensured clientele loyalty by cultivating and maintaining healthy clientele relations.

Forest Lake, Mn

Primary Responsibilities: To provide legendary customer service, build and maintain clientele relations, cash management, and increase profit

Fabens, Texas / Guadalupe, Mexico

Affiliate with the organization: January 2006 - PresentPrimary Responsibilities: Leading, training, directing, staffing, coordinating, counseling, fundraising, and public speaking on behalf of the organization

Greater Minneapolis-St. Paul Area

Primary Responsibilities: Listening, encouraging, supporting, mentoring, and counseling people during their times of need. Helping others to achieve their goals and find purpose for their lives

Bachelor Of Science In Psychology, Emphasis In Criminal Law

Associates Degress