Fallon Avant Email & Phone Number

Cleveland, Ohio, United States

• Supervised and directed support officers and assigned staff within the unit, ensuring adherence to policies and procedures.
• Initiated measures to enhance unit effectiveness and efficiency, prioritizing work assignments and overseeing task completion.
• Corresponded with clients, consumers, and external agencies to aid in resolving inquiries.
• Conducted training sessions for staff on new policies and procedures, ensuring comprehensive understanding and compliance.
• Guided… Show more
• Guided complex cases, interpreting court and administrative orders to ensure proper handling.

Cleveland/Akron, Ohio Area

Cleveland/Akron, Ohio Area

• Negotiated and finalized sales contracts with customers, ensuring accuracy and compliance with dealership and legal requirements.
• Explained contract terms and conditions to customers, addressing any questions or concerns to facilitate smooth transactions.
• Prepared and reviewed all necessary paperwork, including sales agreements, financing documents, and vehicle registration forms.
• Collaborated with finance managers to secure financing options and explain financing terms to… Show more
• Collaborated with finance managers to secure financing options and explain financing terms to customers.
• Ensured all contract paperwork was completed accurately and submitted to appropriate departments for processing.

Richfield, Ohio

• Managed a portfolio of key client accounts, ensuring high customer satisfaction and retention levels.
• Developed and maintained strong client relationships, serving as the main point of contact for all account-related matters.
• Identified client needs and objectives, proposing suitable solutions and services to meet their business goals.
• Collaborated with internal teams (sales, marketing, operations) to ensure seamless delivery of services and solutions to clients.
• Prepared and… Show more
• Prepared and delivered client presentations and proposals, highlighting value propositions and securing new business opportunities.

• Processed customer transactions efficiently, including deposits, withdrawals, loan payments, and check cashing.
• Provided exceptional customer service by addressing inquiries, resolving issues, and promoting bank products and services.
• Balanced cash drawer daily and ensured accuracy in all transactions, maintaining compliance with banking policies and procedures.
• Assisted customers with account openings, closings, and changes in ownership, ensuring a thorough understanding of… Show more
• Assisted customers with account openings, closings, and changes in ownership, ensuring a thorough understanding of products and services.
• Upheld strict adherence to regulatory requirements and security protocols, safeguarding customer information and bank assets.