Fallon Gutierrez Email & Phone Number

Los Angeles, Ca, Us

Santa Monica, California, United States

Led the development and implementation of workplace strategies for two key locations, increasing employee satisfaction by 20% through improved space utilization and amenities.Achieved 15% cost reduction through strategic sourcing, negotiation, and vendor management.Oversaw facilities management, including maintenance, repairs, and upgrades to ensure a safeand functional work environment.Managed emergency preparedness plans, conducting regular drills and audits to ensure readinessfor unforeseen events.Conducted regular workplace inspections to identify and address potential hazards, ensuringcompliance with safety regulations.Managed parking, transportation, and conference room equipment, ensuring efficient andaccessible resources for employees.

Greater Los Angeles, California, United States

Managed office moves and relocations, ensuring minimal disruption to operations and productivity.Developed and implemented policies and procedures for office use, occupancy, and access.Conducted regular office audits to assess efficiency, identify areas for improvement, and ensure compliance with company standards.Oversaw the selection and procurement of office supplies and equipment, ensuring cost-effective and sustainable choices.Managed relationships with building management and service providers, negotiating contracts and resolving issues.

Greater Los Angeles, California, United States

Managed the club's membership database, ensuring accurate and up-to-date information.Provided administrative support for club events, including registration, attendance tracking, and post-event evaluations.Managed the club's social media presence, creating engaging content and fostering community engagement.Developed and implemented a customer satisfaction survey to gather feedback and identify areas for improvement.

San Antonio, Texas Area

Screened pre-authorization requests. Referred cases to pre-authorization nurses for clinical review. Recognized and referred cases to pre-authorization nurses for clinical review. Monitored department voice mail and processed pre-authorization requests. Confirmed appointment with patients. Maintained telephone service standards in compliance with departmental goals. Retrieve patient medical records for physicians, other medical personnel and insurance companies.Answer telephones and directs calls to appropriate staff scheduleOperate office equipmentTransmit correspondence or medical records by mail, email, or fax.Modify treatment plans to comply with changes in clients' status.

San Antonio, Texas Area

Confer with customers by telephone to provide information about services, take or enter orders, cancel accounts, or obtain details of complaints.Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.Check to ensure that appropriate changes were made to resolve customers' problems.Refer unresolved customer grievances to designated departments for further investigation.Review insurance policy terms to determine whether a particular loss is covered by insurance.Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.

San Antonio, Texas Metropolitan Area

Handles the tasks of managing front desk, reception, and client waiting areaSchedule appointments and maintain and update appointment calendars.Manage travel and expense reports for department team members.Purchase orders for course ware and office supplies.Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.Prepare invoices, reports, memos, letters, and other documents, using word processing, spreadsheet, database, or presentation software.Answer phone calls and direct calls to the appropriate parties or take messages.Perform general office duties, such as ordering supplies, maintaining records in databaseOpen, sort, and distribute incoming correspondence, including faxes and email.Provide Administrative/Clerical support to other departments.Supervise and Train other Administrative/Clerical StaffGreet persons entering establishment, determine the nature and purpose of visit, and direct or escort them to specific destinations.File and maintain records.