I'm dynamic and energetic and love meeting new people. I enjoy networking, connecting with those committed to raising the standards. i believe we are learning and growing everyday and enjoy sharing the journey of transformation. I speak up for those who do not have a voice. I celebrate strengths, guide clients to find the perfect fit coach to lead them to success.

Acceptance - of ourselves & others

 Independent Sales Consultant Successfully managed my own business while raising my children Strong customer service focus One on one customer demonstrations Local market stall holder & demonstrator Word of mouth assisted to grow my business into a successful brand Strong customer referral base Self-promotion and growth of my personal brand

1. Exceeded monthly company targets and KPI’s for new business development2. Responsibility for investigating and resolving rental arrears with a success rate of 96% for 450+ propertiesLegislative Requirements Supervising procedures associated with remedying breaches to tenancy agreements and the termination of tenancies Interpretation, understanding and compliance with relevant legislation including: Workplace Health and Safety Act 1995 (QLD) Privacy Act 2000 (CTH) - Industrial Relations Act 1999 (QLD) Workplace Relations Act 1996 (CTH) (incorporating Work Choices Amendments 2005) Anti-Discrimination Act 1991 (QLD) Vocational Training and Employment Act 2000 (QLD) Property Agents and Motor Dealers Act 2000 (QLD) Residential Tenancies Act 1994 Arranging and supervising abandoned goods removal and storage in the event of an abandoned property Representing lessors in small claims & tribunal hearings to successfully resolve tenancy disputes  Accurate management of company funds including disbursement of owner funds and payment to creditors• Accurate lodgment of defaulting tenants with TICA and follow-up of outstanding tenant debts Systems & Database Management  Staff Training Impeccable attention to detail, record keeping and time management skills Reporting weekly on statistics including vacancy factors, new management and trust accounting procedures Design and implementation of workplace policies and procedures Mentor for junior staff members

 Commission based role Built up a long term customer database Maintain customer relationships to ensure repeat business Coordinate travel schedule and itineraries based on individual customer requirements Implemented cost saving measures for company and clients

- Support the team- Create and use spreadsheets and business documents- Understand the fundamentals of contributing to the health and safety of others- Organise schedules and prepare presentations- Offer top-level customer serviceCompleted Certificate 3 In Business Administration

 Consistently met sales budgets Closely managed yields through client advertising agreements Strong focus on new business development Weekly reporting in sales meetings Adapting to market trends and downturns Cost effective marketing campaigns for businesses with minimal advertising budgets

GA Thomson (formerly) also known as RUN PropertyAs market leader of Melbourne’s real estate industry, Run Property encompassed over 20 branches and as trust accountant of Carlton branch I was in charge of the accounting for 4 branches, encompassing 3500 properties and liaised with up to 40 staff members to ensure timely and accurate accounting of the portfolio.My duties included: Collecting and monitoring rental payments, bond lodgements and bond refunds in accordance with legal requirements Landlord statement preparation Trust account management and reconciliation Internet banking for receipt/disbursement of funds up to $6mil per month Signatory on multiple trust accounts Daily general accounting, including accounts receivable, payable, ledger enquires and reconciliations Commercial Accounting Monthly account roll over and closing reports Monthly management reports (statistics & fees)

June 1999 – June 2004 I began with Ray White Real Estate as a school based trainee and soon progressed from office administration into a property management role. This position inspired my passion for property management and led to an exciting a fulfilling career. This position entailed Property Management & Accounting duties as described previously in addition to:Administrative General office duties Sales administration Database control Reception duties Payroll Petty cash reconciliationSales & Marketing General Advertising Open homes Vendor Paid Advertising Advertising Accounting