Fancy Fei Email & Phone Number

Changzhou, Jiangsu, China

• Key Responsibilities:
• Providing customer service for SGM & SGM Tier 1 customer regarding order management and delivery issues on Sensor Products.
• Monitoring SO & ISO’s OTD% and DLQ% by assessing customer’s delivery requirement v.s. make site production status
• Doing short-term (3 months) accurate forecast on the basis of month-on-month sales data & customer’s production plan.
• Evaluating monthly production plan per safety stock level for milk run customers and doing monthly… Show more Key Responsibilities:
• Evaluating monthly production plan per safety stock level for milk run customers and doing monthly cycle-count for consignment customers.

Changzhou, Jiangsu, China

• Key Responsibilities:
• Maintaining exsisting key accounts: doing regular visits, sample tests and on-site complaint investigation
• Assisting APAC Key Account Manager to prepare quotaion, maintain monthly and yearly sales report, analyze sales performance, do new year budget.
• Reception for Key Account Audit, including doing company introduction presentation and coordinating all departments to be audited; Reception to Key Account Managers from EMEA, Belgium, US to China for… Show more Key.
• Reception for Key Account Audit, including doing company introduction presentation and coordinating all departments to be audited; Reception to Key Account Managers from EMEA, Belgium, US to China for business.
• Responsible for meeting appointment, itinerary making, meeting minutes and interpretation for APAC Key Account Manager’s meeting with Chinese key accounts.Key Achievements:

Changzhou, Jiangsu, China

• Key Responsibilities:
• Tracking orders receiving from customers until delivery
• Handling customer samples checing and coordinating customer claims
• Responsible for Customer Satisfaction Survey, collecting sorting and analyzing feedbacks
• Supporting with English technical data sheet creation ( product types, sizes, material, property and drawing) and quotation sheet.Key Achievements:
• improved the on-hand customer satisfaction rate from 85% to 95% regarding… Show more Key Responsibilities: