Responsible for organization & preparation of architecture exhibition in Versoix, SwitzerlandConstructed 3D renderings of space for various scenariosLaid out exhibition panels in Illustrator & InDesign & Edited photos in Photoshop

Help raise awareness of Pratt Sustainability Coalition events and prepared meetings minutes to be updated on websitePrepared promotional materials for Pratt Earth Action Week, including posters & flyers

Responsible for daily operations of the Home Fashion Department in flagship store located in central TokyoHandled irregularities such as customer complaintsManaged B2B sales & streamlined process through coordination with merchandising and logistics departments for stock procurement and large volume deliveries

Prepared and distributed weekly sales reports for China operations by consolidating and organizing data from various business intelligence platforms.Systemized staff expense process by streamlining SOP, compiling manuals and conducting training sessions for store associates across ChinaProvided critical support to retail store staff as headquarters Q&A window / internal help desk; facilitated solutions through cross-department consolidation

Provided top-notch customer service and achieved national level individual sales while rotating through various departments Directed day to day operations of 3,000m^2 retail space generating 1.5 billion yen in annual revenue Optimized workforce allocation for 50+ employees (full-time and part-time) through shift scheduling and detailed task assignmentsPlanned layout of store to ensure maximization of profit, achieved YOY sales growth of 7.2% (20174Q) and 4.5% (20181Q).