- Influencer management: Build the structure of loyal KOLS to ensure long-term engagement and drive retention (attend events, send campaign remind, deals,etc)- Envision, plans and deploys influences and entertainment strategies within larger integrated marketing projects or livestream - Social Platform: develop and execute marketing plan based on Brand Manager ideas for each campaigns (social, digita, promotion, event)- E-commerce platform: Testing changes to platforms and monitoring the result, applying the updates that attract and keep new customers - Collaborate with internal teams to increase the growth of brand (demand forecast, operation, retail)- Research competitor’s products support Brand Manager to do campaign reports - Setting up and tracking key performance of retail channels to ensure target delivery and result optimization.

- Greeted customers with a warm and friendly demeanor, contributing to a welcoming atmosphere- Guided customers in choosing coffee and tea selections based on their preferences- Accurately took customer orders and prepared beverages, ensuring prompt delivery- Collaborated with the kitchen staff to ensure efficient service and food delivery- Assisted in managing inventory and restocking supplies as needed- Processed payments and provided attentive customer service at the cash register