Fannie Lee Email & Phone Number

Malaysia

Singapore

• Supporting Sell trading desk over APAC region across various business verticals like luxury lifestyle products, food and beverages and automobile tires. Recognized as “Best Support Team Member” by APAC team in 2019.• Assist Sell trading desk by sending sales offers to customers, collate market feedback and co-ordinate with business management team to generate sales• Constantly confirmed the sales orders from customers within 7 days• Proactively collaborate with the support team to monitor materialization of existing orders by tracking shipment data, inventory and ensuring goods are allocated across orders• Work closely with Logistics team, Support Office, Warehouse and Finance staff in providing shipment planning forecast• Responsible for processing shipping documents in collaboration with the forwarders and customers• Weekly reviews with Sell trading desk and order fulfilment team to ensure shipping targets are met• Responsible for maintaining all customer contacts across APAC region and ensure smooth execution of all customer enquiries• To check and advise for status of customer backorders with the Buyer/Trader and update customer & system concurrently• To check and raise CN/DN on all returned/defective goods received by the customer and check the status and provide related reports• Follow-up on outstanding receivables and perform customer account reconciliation

Singapore

• Greeted and served an average of 300+ customers daily, providing prompt, personalized, and friendly service in a fast-paced environment• Complied with standards for merchandising, stocking and storing product. Responsible for product placement in store for promotion.• Maintained cash register transactions and carried out daily cash audits to reconcile the balances• Maintained an organized and tidy café environment by regularly cleaning equipment, espresso machines, tables, and condiment bar

New Zealand

Undertook activities related to harvest, post-harvest and packhouse operations including picking, packing, stacking, grading, forklifting, repacking, pruning, cleaning and general maintenance work

Petaling Jaya, Selangor, Malaysia

• Responsible for product sourcing from suppliers by requesting quotations and samples, negotiate pricing, process purchase orders and invoices• Co-ordinate with logistics team and warehouse for all goods received and its documentation, monitor monthly stock quantity and price and perform inventory counts• Prepare and analyse documentations such as Work of Proposal (WOP), Project Schedule, Organization Chart, Procedures, Progress Claim Schedule, Project Cash-flow forecast and other project reports • Plan monthly cash flow, AR, AP, Expenses, cost control and material purchase and stocking level• Overlook or undertake other company related administrative work as necessary.

International Diploma In Business, Gpa 3.92

Secondary School Level