At Milford I have been an estimator in the technical team with focus on steel edging.My job as an estimator include: - Assist sales with technical support about the product. - Draw and measure steel edging for the different projects in AutoCAD. - Present and go through any technical questions with the customers. - Provide sales with accurate price estimations and quotations.- Give support to landscape architects in an early stage of a project.

- Draw floor plans and 3D images of kitchens, bathrooms, laundry rooms, and closets using Fusion 2020. - Assist sales representatives during meetings with customers by creating drawings and providing support. - Act as an extra resource, offering inspiration and solutions to sales representatives.

- Experienced in selling flight tickets and providing customer support via phone, chat, and email for 7 countries. - Skilled in using Sabre, Zendesk, and Navigator systems for booking management and customer requests. - Assisted customers with their flight tickets and efficiently handled schedule and ticket changes.

- Supervising a team of night receptionists- Providing exceptional customer service to guests- Responding to guest inquiries and requests- Resolving guest complaints and issues- Processing guest check-ins and check-outs- Maintaining accurate and up-to-date records of guest information and reservations- Ensuring the security and safety of guests and hotel property- Collaborating with other departments to ensure seamless guest experiences.Through this role, I developed my leadership skills, improved my customer service abilities, and worked with the importance of attention to detail and problem-solving in the hospitality industry.

- Organized and provided exceptional customer service to conference groups of various sizes.- Setting up technology such as microphones, computers, projectors, and lights.- Efficiently planned and coordinated small meetings.- Utilized creative problem-solving skills to guarantee guest satisfaction.- Contributed to a positive and seamless meeting and event experience for guests.

- Unpacking and organizing new shipments- Displaying and labeling products on shelves- Assisting customers with product location and selection- Operating the checkout point and processing payments- Addressing customer complaints and inquiries- Conducting periodic price audits

- Greeting guests and directing them to their seats- Assisting with seating arrangements and accommodating special needs- Responding to guest inquiries and requests- Handling tickets at arrival- Maintaining a safe and secure environment for guests.- Providing excellent customer service.- Look after coats and bags in the cloakroom - Serve food to guests in the theatre café