Fanny Chapel's Location
Geneva, Geneva, Switzerland, Switzerland
Fanny Chapel's Contact Details
Fanny Chapel work email
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Fanny Chapel personal email
n/a
Fanny Chapel phone numbers
About Fanny Chapel
I truly believe that a company becomes the team it hires, not just the plan it makes.My passion for hospitality and startups is coupled with a love for HR, operations, business growth and innovation.
Fanny Chapel's Current Company Details
Fanny Chapel Work Experience Details
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Head Of Hr And HospitalityEternitiNyon, Vd, Ch
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Autrice De La Collection Les Enfants IncroyablesLes Enfants Incroyables Apr 2020 - PresentGeneva, SwitzerlandProjet entrepreneurial : "Les Enfants Incroyables" est une collection de livres pour les enfants de 5 à 8 ans qui offre un éclairage positif et une approche éducative sur certaines particularités telles que l'autisme, l'hyperactivité ou la dyslexie.
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Head Of Hr & HospitalityEmerald Stay Jan 2018 - PresentGeneva, SwitzerlandLaunched in January 2018, Emerald Stay is a hotel chain made of premium homes.In this role, I am responsible for the HR functions, the guest experience as well as the quality across all of our destinations. I am also involved in the openings of new markets. My HR responsibilities entail recruitment, onboarding, training, assessment, culture-related projects and admin tasks. -
Head Of OperationsOn My Way Jun 2017 - Nov 2017Lausanne Area, SwitzerlandFounded in 2014, On My Way is a fast-growing Swiss start-up which offers simple, efficient and professional cleaning services. In 2016, On My Way was acquired by Elis.My major project was the launch of Paris as the first On My Way destination outside of Switzerland, particularly through a partnership with AccorHotels. This project included various registration and compliance processes, the coordination with local partners, the setup of internal processes as well as the recruitment and onboarding of a City Manager. -
Launch DirectorOasis Apr 2016 - May 2017Barcelona Area, Spain / Lausanne Area, SwitzerlandFounded in 2009, Oasis pioneered the "Home Meets Hotel" concept, combining the quality and service of a hotel with the authenticity and comfort of a private home rental.As the Launch Director, my role was to conduct market research on potential Oasis destinations, and to participate in the decision making process of our expansion plan. It also entailed launch and planning around new Oasis destinations in areas that included HR, legal, operations, recruitment and training. Working closely with other people from the management team ensured that we were preparing and launching destinations better every time. Between the Summer 2015 and Fall 2016, we successfully launched in Austin, Barcelona, Chicago, London, Los Angeles, Madrid, Milan, New York City, Paris, Rome and San Francisco.In this role, I also participated in various HR projects company-wide, working closely with the global HR Team. -
Launch CoordinatorOasis Collections Apr 2015 - Mar 2016Barcelona Area, SpainAs Launch Coordinator, my role entailed:- Market research & analysis- Recruitment- Training- Operations
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Guest Experience SpecialistOasis Collections Sep 2013 - Mar 2015Rio De Janeiro Area, BrazilAs Guest Experience Specialist in the early days of our Rio de Janeiro destination, my responsibilities included:- Setup of the department: stocks management, establishment of relationships with concierge providers and partners, creation of a concierge database and Guest services materials- Properties inspections- Check-ins & check-outs- Concierge services- Guest services- Operations management during the FIFA World Cup 2014
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Hr Assistant (Trainee)The Ritz-Carlton Hotel Company Llc Jun 2012 - Nov 2012Berlin Area, GermanyThe Ritz-Carlton Hotel Company sets the gold standard in luxury hospitality worldwide. With an unshakeable credo and corporate philosophy of unwavering commitment to service, The Ritz-Carlton has been recognized with numerous awards for being the gold standard of hospitality.My responsibilities as HR Trainee included but were not limited to:- Recruitment support- Trainings support- HR Projects support- Organization of events for the Ladies & Gentlemen of The Ritz-Carlton- Files management of the Ladies & Gentlemen- Translation of documents from the HQ (English to German), including the Daily Line-Ups used by all departments of the hotel -
Assistant Of The Alumni DepartmentEcole Hôtelière De Lausanne Mar 2011 - Jun 2012Lausanne Area, SwitzerlandThe Ecole hôtelière de Lausanne (EHL) has been a pioneer in hospitality education since 1893. It has created and inspired a unique professional community of over 25,000 hospitality managers, united by the values and the legacy of EHL.In this position within the Alumni department, my responsibilities included:- Admin tasks for the department- Continuous update of the Alumni database of the Ecole hôtelière de Lausanne- Other related tasks: handling communication with Alumni, etc. -
Front & Back Office TraineeNash Carlton Hotel Apr 2010 - Sep 2010Lausanne Area, SwitzerlandFrequented by a dazzling array of celebrities since its inauguration in 1906, the Hotel Carlton Lausanne has become an iconic address during its long and illustrious history. With 47 rooms, this 4* hotel offers a pleasantly intimate scale in which each client can enjoy personalized and tailor-made services.As Front and Back Office Trainee, my position entailed:- Reservations management (for individuals and groups)- Check-ins & check-outs- Concierge services- Guest services- Organization of seminars & conferences- Yield management- Distribution channels management
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Other Experiences In HospitalityVarious Companies Jun 2007 - Apr 2010France, Switzerland, AustraliaI have gained my first experiences in this industry through temporary positions, summer jobs, part-time roles and internships:- Restaurant de l'Hôtel de Ville in Crissier, Switzerland - 3 Michelin stars restaurant- RSH Traiteur in Lausanne, Switzerland - Luxury catering service- Private Chefs in Geneva, Switzerland - Top notch hospitality recruitment & catering company- Hôtel François Plantation in Saint-Barthélemy, Caribbean - 4* Hotel & Restaurant- Hôtel de la Baie des Anges in Landéda, France - 4* Hotel & Spa- Auberge des Abers in Lannilis, France - 1 Michelin star restaurant- Prat-Ar-Coum in Landéda, France - Fine seafood restaurant- Lallemand in Brest, France - Chocolate & pastry shop- Le Nova in Divonne-Les-Bains, France - Italian restaurant- Crêperie La Chandeleur in Lausanne, Switzerland- SUBWAY® in Perth, Australia
Fanny Chapel Skills
Hotels
Hospitality Management
English
Human Resources
French
Hospitality
Hotel Management
Management
Recruiting
Restaurants
German
Hospitality Industry
Food And Beverage
Social Media
Microsoft Office
Restaurant Management
Tourism
Startup Development
Business Growth Strategies
Managing Business Growth
Sustainability
Prezi
Global Talent Acquisition
Training
Start Ups
Project Management
Project Planning
Business Strategy
Market Research
Brazilian Portuguese
Trello
Google Apps
Sugarcrm
Opera
Fidelio
Fanny Chapel Education Details
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Human Resources Management/Personnel Administration, General -
International Hospitality Management, Major In Entrepreneurship
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French School Of Vienna (Austria)General Knowledge, Major In Mathematics
Frequently Asked Questions about Fanny Chapel
What company does Fanny Chapel work for?
Fanny Chapel works for Eterniti
What is Fanny Chapel's role at the current company?
Fanny Chapel's current role is Head of HR and Hospitality.
What is Fanny Chapel's email address?
Fanny Chapel's email address is fanny.chapel@ehl.ch
What is Fanny Chapel's direct phone number?
Fanny Chapel's direct phone number is +417670*****
What schools did Fanny Chapel attend?
Fanny Chapel attended The Open University, Ecole Hôtelière De Lausanne, French School Of Vienna (Austria).
What skills is Fanny Chapel known for?
Fanny Chapel has skills like Hotels, Hospitality Management, English, Human Resources, French, Hospitality, Hotel Management, Management, Recruiting, Restaurants, German, Hospitality Industry.
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