Felipe Rodriguez Email & Phone Number

Ontario, Canada

In my role as Team Lead at UST for the Zurich Santander Insurance Core Implementation in Chile, I led a significant $6 million IAXIS core insurance implementation, focusing on modernizing the company's system. • This project presented multifaceted challenges that necessitated my expertise in managing business process definitions and spearheading a team for requirement gathering and backlog management. One significant challenge was internationalization, as the software needed to be adapted from its original Spanish version to suit the local context in Chile. • This involved not only language translation but also aligning the software with local business practices, regulatory requirements, and cultural nuances. Another critical challenge was data migration, which involved the careful and secure transfer of vast amounts of sensitive data from the old system to the new IAXIS core insurance system. Ensuring data integrity and minimal downtime during this transition was paramount to maintaining business continuity and securing client trust.• My efforts in fostering collaboration and effective communication with department heads were key to overcoming these challenges. The successful completion of the project within two years not only showcased my strategic planning and resource management skills but also led to an extended service contract with Zurich Santander. • This achievement has further expanded my role, where I now consult with major companies, quoting and advising on new insurance projects. Tech Stack: Java 16, AWS, Apache Tomcat, Java JSF, PL/SQL Oracle, MS Project, Confluence and Jira.Results/outcomes Framework• Budget size: Managed $6 MM Ensuring efficient allocation of resources, e.g., optimizing team skill sets, leveraging technology tools, and budget management. Implemented Agile methodologies, resulting in a 20% improvement in team productivity.

Santiago, Santiago Metropolitan Region, Chile

In my role as Project Manager at Colmena Seguros, I spearheaded a pivotal initiative to overhaul the company's insurance software core, managing a significant project with a $1 million budget. My responsibilities included:• This project introduced a state-of-the-art insurance software core with a $1 million budget, requiring coordination across departments and external providers. I led an agile team through implementation, focusing on thorough cost-benefit analyses and compatibility with existing systems. Our strategic approach resulted in the seamless integration of an optimal solution, significantly enhancing operational efficiency and scalability, in alignment with our long-term company objectives.• Engaged in detailed comparisons and intensive consultations with internal teams. Successfully selected and acquired a software core that fit the budget and met the technical and operational requirements of the company, marking a significant step in the modernization of our systems.Results/outcomes Framework• Secured a critical insurance system for $300,000 on a $1 million budget, demonstrating exceptional financial stewardship and achieving a 70% cost reduction.• Successfully implemented a new ticket system for customer claims and inquiries, significantly enhancing service efficiency and customer satisfaction.• Developed and implemented the holding's first DRP, significantly bolstering system resilience and crisis response. Tech Stack: Java JEE, AWS, React, Boostrap, Microservices, MS Project and Agile Scrum.

Santiago, Santiago Metropolitan Region, Chile

Engaged in a pivotal role with Mapfre Insurance in Barcelona to implement new software modules. Led the coordination and development efforts, working closely with the client across different phases of the project and navigating cultural and technical challenges. The project's success not only strengthened our relationship with Mapfre but also led to new opportunities, notably initiating collaborations with Mapfre Chile to create additional services.Results/outcomes Framework• Initiated valuable collaborations with Mapfre Chile, driving business expansion and service diversification.• Enhanced client relations with Mapfre Insurance through successful project delivery and consistent satisfaction.Tech Stack: Java J2EE, JSP, JSF, JavaScript, Apache Tomcat and Oracle 10g databases.

Business Inteligence

Engineering, Bachelor Computer Engineering