Faouzane Abdou Email & Phone Number

Calgary, Alberta, Canada

• Interpret, apply and explain rules, regulations, policies and procedures.• Meet schedules and time lines.• Work independently with little directions.• Establish and maintain cooperative and effective working relationships with others.• Assure compliance with District, County, State• Keeping up with Account Receivable, Overdue and general book keeping

Cairo, Egypt

• Improved team performance by training employees in new techniques and monitoring daily activities.• Kept team’s work in line with strict standards, carefully following outlined production orders andspecifications.• Managed team recordkeeping, tracking daily production and inventory use for senior management.• Maintained consistent and fair environment for all team members with equitable rule enforcement.• Maintained employees' knowledge of current company policies, sales… Show more • Improved team performance by training employees in new techniques and monitoring daily activities.• Kept team’s work in line with strict standards, carefully following outlined production orders andspecifications.• Managed team recordkeeping, tracking daily production and inventory use for senior management.• Maintained consistent and fair environment for all team members with equitable rule enforcement.• Maintained employees' knowledge of current company policies, sales and marketing programs, andmerchandize initiatives through regular team meetings.• Maximized sales opportunities by developing multifaceted approaches. Show less

Cairo, Egypt

• Supported sales management plans by building strategies, proposals, and forecasts.• Developed strong business relationships via cold calls, presentations, and effective leads management.• Improved profitability of existing accounts by continuously reviewing opportunities, identifying keypersonnel, and building strong connections.• Overcame objections with effective product demonstrations and persuasive communication skills.• Exceeded quotas frequently with continuous… Show more • Supported sales management plans by building strategies, proposals, and forecasts.• Developed strong business relationships via cold calls, presentations, and effective leads management.• Improved profitability of existing accounts by continuously reviewing opportunities, identifying keypersonnel, and building strong connections.• Overcame objections with effective product demonstrations and persuasive communication skills.• Exceeded quotas frequently with continuous product pushes and attention to customer needs.• Sustained revenue by bringing in new customers and continuously connecting with established accounts. Show less

Cairo, Egypt

• Taught customers how to avoid future issues, advising on available tools and alternative strategies formanaging different concerns.• Investigated problems using multiple databases and applications to identify causes and optimal solutions.• Settled disputes over service and product issues with excellent conflict mediation skills and expertise ininternal procedures.• Supported specialized requests by connecting customers with expert personnel.• Demonstrated quality and… Show more • Taught customers how to avoid future issues, advising on available tools and alternative strategies formanaging different concerns.• Investigated problems using multiple databases and applications to identify causes and optimal solutions.• Settled disputes over service and product issues with excellent conflict mediation skills and expertise ininternal procedures.• Supported specialized requests by connecting customers with expert personnel.• Demonstrated quality and service standards consistently when responding to requests.• Handled basic account update procedures and common requests to maintain current system information Show less