Faqiang (Fred) Guo Email & Phone Number

Kenilworth, Nj

Acted as workforce data expert to support HR Operations and make sure the decision-makings are fact-drivenRedesigned the internal structure to streamline the service delivery flows from corporate web portal to Shared Service Centers. In process to establish a set of consistent KPIs to measure the continuous progress of the Global Payroll Transition Initiative.In establishing a global dashboard to make sure the Global Service Delivery can be measured consistently across regions.Revaluate/redesign HR Operational Central Dashboard to track/improve performance of all services that HR Operations have been offering.

Armonk Ny

Developed, modified and executed IBM Clients Defection Analysis for all IBM Brands using Cox Regression: Developed customized defection model for all IBM active clients across all IBM Brands; Streamlined the modeling process by optimizing the SPSS syntax; Utilized Modeler/C&Ds to execute and validate the model;to help IBM sales and marketing professionals pin-point clients at high defection risk for targeted marketing communication and plan for retention initiatives

Armonk Ny

Developed a mathematical model to profile work mode of how IBM 1st line managers communicate with their employees;Delivered consulting service on ROI analysis of project management education courses for IBM Learning Center;Provided performance evaluation on acquisition and outsourcing employees and streamlined recommendations for improving employee satisfaction for GBS and HR Execs;Automated survey analysis tools to reduce survey report generation time from days to minutes;Initiated application of SPSS text analytics to open-ended survey text responses analysis;Introduced Tableau to improve visualization and communication of survey report, and eliminated third-party vendor in survey reporting to save time (from weeks to hours) and costs ($500k annually)

Charlottesville, Virginia Area

Extensive research and application experience in analytics;Proven track record of applying innovative thinking and analytical skills to problem solving;Research team lead of multiple R&D projects of advanced materials;Filed 7 patents pertinent to discovery of advanced materials, published more than 20 peer-reviewed scientific papers, and gave dozens of presentations to professional conferences