Faqir Abdullah Bin Hashim Email & Phone Number

Islamabad, PK

Ontario, Canada

Advising the company-wide Customer Success strategy, ensuring “strategy” is part of the team’s scope of responsibility, so they don’t lose sight of customers and their goals.Managing account setup, maintaining accounts, overseeing or directly facilitating implementation.Collaborating with relevant team members (sales, account managers, CSMs, product.

Bahria Town Phase 7 Islamabad

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability

Islāmābād, Pakistan

• To ensure customer questions about Bank products and try to solve any problems they might have following Bank’s procedures
• To ensure phone calls and listen to customer’s questions and concerns
• Meet all service standards and quality parameters on all calls.
• To service and maintain customer relation through Phone Banking channel
• To ensure that he/she is updated on all latest products, policy, update and procedure.
• Ensure to meet daily/weekly/monthly performance indicators as per defined processes. (MPS)

Islāmābād, Pakistan

• To provide customer services while in contact with customer over the telephone in accordance to the defined SOP’s
• Communicate effectively and efficiently, while handling customer online calls and display strong and effective call management techniques
• To remain updated on all current policies, procedures, promotion, products, and value added services offered by the company by attending shift meeting and refresher services
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Islāmābād, Pakistan

• To grow jazz cash retailer network
• To achieve the assigned targets from market in terms of utility bills and money transfers.
• To resolve retailer’s issues on daily basis.
• To make sure that retailers are complying as per the sop of JAZZ Pakistan and state bank of Pakistan.
• Manage large amounts of incoming phone calls
• Generate sales leads

Executive Mba, Business, Management, Marketing, And Related Support Services, A

Bachelor Of Science - Bs, Computer Science, A

Intermidiate, Computer Science, A

Matriculation, Computer Science, A