Faraaz Hussain Email & Phone Number

Hyderabad, Telangana, India

Chennai, Tamil Nadu, India

At Auction software as a project manager and client liaison, I oversaw a wide array of projects spanning regions like the U.S., Europe, and the UAE. Among my accomplishments were introducing inventive functionalities to ERP systems and guiding bespoke projects across diverse sectors. I honed agile methodologies to maintain project momentum and fostered clear communication between technical and non-technical stakeholders. Noteworthy successes included delivering projects on schedule and… Show more At Auction software as a project manager and client liaison, I oversaw a wide array of projects spanning regions like the U.S., Europe, and the UAE. Among my accomplishments were introducing inventive functionalities to ERP systems and guiding bespoke projects across diverse sectors. I honed agile methodologies to maintain project momentum and fostered clear communication between technical and non-technical stakeholders. Noteworthy successes included delivering projects on schedule and implementing a game-changing feature that slashed shipping expenses significantly. My commitment to excellence and adept leadership consistently enhanced project outcomes and client relations. Show less

Chennai, Tamil Nadu, India

At the British Council, I served as the chief product expert for an AI language assessment software in India, managing day-to-day operations, team efforts, and sprint planning with MS Office, Jira, and Confluence. Leading a team of five, I collaborated with cross-functional teams in the UK, Australia, and China. I conducted extensive technical training for internal staff and external stakeholders, both in-person and online, ensuring proficient software usage. My role included managing… Show more At the British Council, I served as the chief product expert for an AI language assessment software in India, managing day-to-day operations, team efforts, and sprint planning with MS Office, Jira, and Confluence. Leading a team of five, I collaborated with cross-functional teams in the UK, Australia, and China. I conducted extensive technical training for internal staff and external stakeholders, both in-person and online, ensuring proficient software usage. My role included managing contracts, vendors, financial transactions, and project plans using agile methodologies, while maintaining transparent communication and upholding SLAs. I worked closely with developer teams in the UK and Australia on bug fixes and quality assurance. Additionally, I led the technical and sales support team, resolving over 30,000 customer tickets and facilitating English assessment tests for over 1 lakh students across India. My efforts empowered over 2000 executives and maximized revenue and customer satisfaction through seamless project operations. Show less

Chennai Area, India

* Assisted in planning and designing business processes and provided recommendations for improvement* Performed research and analysis in support of on field operations* Assisted in resolving business issues using systems and data analytics* Estimated costs and benefits of multiple actions/solutions and provided cost effective recommendations* Assisted in launching and managing new initiatives as required.

Civil Engineer, Construction Planning And Managment

-> Active Rotaract club member -> Event coordinator in B.E Civil Symposium - Rapture 2015 -> Active Participant in National Service.

Computer Science

Junior School