1. Spearheaded the development and implementation of human capital strategies, leading to a 25% increase in employee retention by enhancing career development and engagement programs.2. Designed and executed leadership and skill development initiatives, improving leadership succession readiness by 30% and reducing skill gaps across key departments.3. Managed the recruitment, onboarding, and retention processes, achieving a 20% reduction in time-to-hire while maintaining… Show more 1. Spearheaded the development and implementation of human capital strategies, leading to a 25% increase in employee retention by enhancing career development and engagement programs.2. Designed and executed leadership and skill development initiatives, improving leadership succession readiness by 30% and reducing skill gaps across key departments.3. Managed the recruitment, onboarding, and retention processes, achieving a 20% reduction in time-to-hire while maintaining high-quality talent acquisition standards.4. Oversaw the implementation of performance management systems, resulting in consistent 15% improvement in employee performance ratings year-over-year.5. Collaborated with senior leadership to design HR policies and initiatives that aligned with business objectives, leading to a 10% boost in overall employee productivity and enhanced organizational culture. Show less

1. Providing comprehensive HR consulting services, including recruitment, talent development, performance management, and organizational restructuring to help businesses improve operational efficiency and competitiveness.2. Assisting companies in overcoming HR challenges by offering tailored strategies for conflict management, improving toxic work environments, addressing office politics, and effective leadership of teams.3. Offering professional CV and LinkedIn profile reviews… Show more 1. Providing comprehensive HR consulting services, including recruitment, talent development, performance management, and organizational restructuring to help businesses improve operational efficiency and competitiveness.2. Assisting companies in overcoming HR challenges by offering tailored strategies for conflict management, improving toxic work environments, addressing office politics, and effective leadership of teams.3. Offering professional CV and LinkedIn profile reviews for job seekers, creating strong personal branding strategies, and preparing competitive job application documents.4. Conducting interview roleplay sessions to prepare clients for job interviews, focusing on effective answering techniques, interview etiquette, and tips for success.5. Training junior HR professionals to enhance their competencies in handling HR tasks, managing micromanagement issues, and building strong leadership skills.6. Acting as a strategic business partner, aligning HR solutions with business objectives, facilitating organizational development, and managing change to drive employee productivity and performance.7. Developing innovative HR policies and programs, including performance management systems, compensation and benefits structures, and talent development strategies that foster company growth.8. Providing consultation on legal compliance and labor regulations, ensuring company policies align with applicable laws and minimizing legal risks. Show less

1. Offering professional CV and LinkedIn profile reviews for job seekers, creating strong personal branding strategies, and preparing competitive job application documents.2. Conducting interview roleplay sessions to prepare clients for job interviews, focusing on effective answering techniques, interview etiquette, and tips for success.3. Training junior HR professionals to enhance their competencies in handling HR tasks, managing micromanagement issues, and building strong… Show more 1. Offering professional CV and LinkedIn profile reviews for job seekers, creating strong personal branding strategies, and preparing competitive job application documents.2. Conducting interview roleplay sessions to prepare clients for job interviews, focusing on effective answering techniques, interview etiquette, and tips for success.3. Training junior HR professionals to enhance their competencies in handling HR tasks, managing micromanagement issues, and building strong leadership skills. Show less

As an instructor in the government-sponsored Prakerja Program, I specialize in delivering the online course "Non-Technical Skills for General Office Employees." Over the past year, I have successfully taught more than 1,000 participants. My course focuses on enhancing key workplace skills such as communication, time management, problem-solving, and interpersonal abilities, helping office employees thrive in their professional environments.

1. Provide guidance and training to the HR team to enhance their skills and knowledge in human resource management.2. Develop a structured mentoring program for HR team members, including one-on-one sessions and group training.

1. Develop and implement HR strategies and initiatives aligned with the overall business strategy2. Bridge management and employee relations by addressing demands, grievances or other issues3. Manage the recruitment and selection process4. Support current and future business needs through the development, engagement, motivation and preservation of human capital5. Develop and monitor overall HR strategies, systems, tactics and procedures across the organization6. Nurture a… Show more 1. Develop and implement HR strategies and initiatives aligned with the overall business strategy2. Bridge management and employee relations by addressing demands, grievances or other issues3. Manage the recruitment and selection process4. Support current and future business needs through the development, engagement, motivation and preservation of human capital5. Develop and monitor overall HR strategies, systems, tactics and procedures across the organization6. Nurture a positive working environment7. Oversee and manage a performance appraisal system that drives high performance8. Maintain pay plan and benefits program9. Assess training needs to apply and monitor training programs10.Report to management and provide decision support through HR metrics11. Ensure legal compliance throughout human resource management Show less

Glints Expert Class is a non-formal learning program that facilitates young professional talents to develop their skills to meet various needs in the latest industrial fields

1. Fully responsible for managing and developing Human Resources Development Department2. Create and maintain an effective and efficient HR system3. Fully responsible for the employee end-to-end recruitment process4. Carry out coaching and training activities related to the development of employee abilities, potential, mental, skills and knowledge5. Responsible for employee absenteeism, salary calculations, and bonuses.6. Take disciplinary action on employees who violate… Show more 1. Fully responsible for managing and developing Human Resources Development Department2. Create and maintain an effective and efficient HR system3. Fully responsible for the employee end-to-end recruitment process4. Carry out coaching and training activities related to the development of employee abilities, potential, mental, skills and knowledge5. Responsible for employee absenteeism, salary calculations, and bonuses.6. Take disciplinary action on employees who violate company rules or policies.7. Monitor, measure and report on problems, opportunities, HR development plans8. Take the role as a liaison with other functional managers / department managers9. Evaluating and developing HR management strategies and performance in implementing these strategies10. Assessing employee performance11. Create and evaluate Company Regulations, SOPs and other Protocols Show less

• Reaching the defined targets for hiring of different job roles (time, costs, quality)• Provide high-quality service to management on daily employee relations and performance management issues• Support the HR Manager in implementing programs to help improve the employee experience• Manage other HR tasks such as attendance, employee's database and appraisal using Talenta as HRIS• Coordination daily with HR Manager and employees• Maintain employee policies administration•… Show more • Reaching the defined targets for hiring of different job roles (time, costs, quality)• Provide high-quality service to management on daily employee relations and performance management issues• Support the HR Manager in implementing programs to help improve the employee experience• Manage other HR tasks such as attendance, employee's database and appraisal using Talenta as HRIS• Coordination daily with HR Manager and employees• Maintain employee policies administration• Conducting employee onboarding• Maintain HR related Documents, Letters & Filing• Prepare, manage and update the HR database such as personnel records and documentation (i.e. employment contracts and other procedural paperwork) Show less

• Reaching the defined targets for hiring of different job roles (time, costs, quality)• Provide high-quality service to management on daily employee relations and performance management issues• Support the HR Manager in implementing programs to help improve the employee experience• Manage other HR tasks such as attendance, employee's database and appraisal using Talenta as HRIS• Coordination daily with HR Manager and employees• Maintain employee policies administration•… Show more • Reaching the defined targets for hiring of different job roles (time, costs, quality)• Provide high-quality service to management on daily employee relations and performance management issues• Support the HR Manager in implementing programs to help improve the employee experience• Manage other HR tasks such as attendance, employee's database and appraisal using Talenta as HRIS• Coordination daily with HR Manager and employees• Maintain employee policies administration• Conducting employee onboarding• Maintain HR related Documents, Letters & Filing• Prepare, manage and update the HR database such as personnel records and documentation (i.e. employment contracts and other procedural paperwork)• Organizing building management, asset management operational management and office supplies. • Supervising office boys, drivers (for office) and maids (for apartment)• Managing petty cash, reimbursement, purchases and invoices for office supplies and office assets based on system.• Arranging business trips (e.g. flight and hotel tickets and transportations).• Co-operating with travel agents and hotels for guest event needs.• Handling internal events• Prepare all necessary permit documents to apply Visa and work Show less

• Organizing building management, asset management operational management and office supplies. • Supervising office boys, drivers (for office) and maids (for apartment)• Managing petty cash, reimbursement, purchases and invoices for office supplies and office assets based on system.• Arranging business trips (e.g. flight and hotel tickets and transportations).• Co-operating with travel agents and hotels for guest event needs.• Handling internal events• Prepare all… Show more • Organizing building management, asset management operational management and office supplies. • Supervising office boys, drivers (for office) and maids (for apartment)• Managing petty cash, reimbursement, purchases and invoices for office supplies and office assets based on system.• Arranging business trips (e.g. flight and hotel tickets and transportations).• Co-operating with travel agents and hotels for guest event needs.• Handling internal events• Prepare all necessary permit documents to apply Visa and work• Taking care of apartments’ administration and the facilities for guests, upper managers and CEO Show less

1. Answering Calls: Receive incoming calls from customers promptly and professionally.Providing Information: Respond to customer inquiries regarding products, services, policies, and procedures.2. Issue Resolution: Address customer concerns, troubleshoot problems, and provide appropriate solutions or escalation when necessary.3. Order Processing: Assist customers with placing orders, tracking shipments, and processing returns or exchanges.4. Maintaining Records: Accurately… Show more 1. Answering Calls: Receive incoming calls from customers promptly and professionally.Providing Information: Respond to customer inquiries regarding products, services, policies, and procedures.2. Issue Resolution: Address customer concerns, troubleshoot problems, and provide appropriate solutions or escalation when necessary.3. Order Processing: Assist customers with placing orders, tracking shipments, and processing returns or exchanges.4. Maintaining Records: Accurately document customer interactions, transactions, and any relevant information in the database or CRM system.5. Upselling and Cross-selling: Identify opportunities to promote additional products or services to customers based on their needs and preferences.6. Handling Complaints: Listen actively to customer feedback, empathize with their concerns, and work towards resolution while maintaining professionalism and composure.7. Following Up: Conduct follow-up calls to ensure customer satisfaction, gather feedback, and address any outstanding issues.8. Adhering to Policies: Adhere to company policies, procedures, and guidelines regarding customer interactions, privacy, and data security. Show less