Provided superior service to customers by quickly and courteously responding to requests,inquiries, suggestions and concerns ,Offered each customer top-notch, personal service to boost sales and customer satisfaction ,Assisted call-in customers with questions and orders ,Spoke to customers in native language to increase loyalty and establish relationships ,Explained features and advantages of windows and door products or services to promote sales.

Educated customers on promotional options, sales policies and methods for obtaining desired ,results from company offerings ,Resolved concerns with products or services to help with retention and drive sales ,Contributed to team objectives in fast-paced environment ,Set and achieved company defined sales goals ,Kept detailed records of daily activities through online customer database ,Liaised between clients and support team to quickly resolve issues

Reviewed requirements, specifications and technical design documents to provide timely and meaningful feedback.Gathered data on integration issues and vulnerabilities.Determined job priorities for multiple projects and communicated sequencing, priorities and timelines to entire team,prepare presentations.Configured systems according to prescribed software and hardware frameworks. Set up PCs, projectors and microphones for use in video conferencing rooms. Served as backup for staff members, responding to system failure and maintenance emergencies.

Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.Handled special web projects designated by senior developer and chief marketing officer.Develop website and logo using Adobe Illustrator that strengthened company brand identity and raised tenders by 70% .Reviewed information and elements regularly on websites and pages for accuracy and functionality .Collaborated with product and engineering team members to define and develop new product concepts.Designed visual and graphic images to use on multiple platforms.Created web materials such as images and redirect links for use in marketing and email campaigns.Organized material to research and complete writing tasks.