I am a self-motivated and responsible bilingual professional with an extensive experience working in busy customer service environments. I am customer-focused and thrive in environments requiring a high level of customer care. I am very committed to my work and maintain high standards of quality and accuracy. I have a friendly and approachable manner, which has helped me built great working relationships with my team members and develop excellent relationships with customers. I enjoy working in a team, which shares my passion for customer satisfaction and achieving common goals and objectives.