Direct Reporting to Group General Manager• Strategized and executed high risk business portfolio (semiconductor and dangerous good industries) with subject matter expert of the company resulted to significant increase company revenue.• Led and strategized cross department digital transformation to future proof business during Covid-19. Thus, efficiency and productivity were not impacted by Movement Control Order.• Rebranded company image and activities including overhaul B2B marketing strategies, materials and sales funnel not limited to restructuring business portfolio, website development and corporate profiles.• Restructured company Key Performance Indicator (KPI) based on data analysis, business intelligence and consolidation of companywide reporting.• Re-strategize the company offering of logistic solution focusing on cost efficiency for targeted market segment to aid corporate clients in sustaining their business during pandemic phase.• Part of the team in establishing the graduate management trainees’ program and involved in developing high performing talents for managerial roles. Self-initiated internal change management process to improve business productivity such as improvement of reporting system, organize CSR projects.

Business Development Task▪ Analyzed, updated and prepared relevant information in responding to tender (RFP) requirements such as Vendor Compliance Matrix, Functional and Technical Proposals, and Service Provider Submission Checklist for multiple projects. ▪ Assisted in the preparation of implementation digital procurement system project- SAP Ariba for client in FMCG, Hospitality, and Financial Industry. ▪ Established effective communication and positive working relationship with colleagues, managers and offshore resources to ensure a team effort in achieving the goals.On Client Site & Remote Working due to Covid-19▪ Assisted Project Manager in validating execution, tracking progress update including resource planning and analyzing project milestones for the Network Refresh Project of Malaysia Airport Operator.▪ Supported the project team in monitoring the key deliverables, prepared weekly newsletters and produced PowerPoint decks for external stakeholders.▪ Developed and structured a comprehensive competencies matrix tailored for client resources with clear definitions of accountability and responsibility geared toward effective IT service management.

▪ Led the global symposium attended by 1200 International Delegates from 86 countries and project endorsed by former Prime Minister.▪ Liaised with Prime Minister Office, Ministry of Education, and MB Selangor for official documentation, security supports, protocol arrangement, and logistic.▪ Coordinated Social Service programs aligned with Sustainable Development Goals (SDG) and collaborated with UNCHR and UNDP.