- Liase with new and repeat clients - Provide information on services and problem solve technical and service issues in person, on phone and via email - Create new orders as well as return and review completed order with clients- Perform quality control on ALL completed orders - Check files for quality issues and liaise with technicians to fix them - Ensure all files are loaded correctly to the appropriate medium - Coordinate with our satellite about new and completed orders- Liaise across departments - technical and sales - based to ensure orders are moving through production on schedule- Uphold quality over speed mindset to ensure the highest quality end product

-Monitor and moderate company’s social channels - Facebook, Twitter, Instagram, Google+-Write, scheduled and publish social media posts across aforementioned channels-Create and administrate OneDrive site for global team-Gather and caption images or press releases-Assist with planning and execution of company’s World Tourism Day event-Populate and organize content on the company founders press website-Update blog posts on company website using basic HTML

Member of the IT Risk Centre of Governance Communications Team-Develop and manage internal SharePoint website-Co-ordinate and host in-person and online international roadshows-Assist with enterprise-wide Communications initiatives (phishing, privacy and security)-Develop user training guides for existing and new internal online tools-Draft and edit system generated messages to be distributed enterprise-wide

Member of the Employee Technology Experience Team-Develop internal SharePoint website-Write and edit internal communications-Assist with event planning and facilitate a major innovation summit and town hall-Co-ordinate and develop newsletter content -Draft department-wide updates from the Chief Technology Officer-Edit video recordings of webinars-Create pilot and business plans, and pitches

-Assist with focus groups-Organize campaign information in Salesforce-Develop Use Cases and Wireframes for Information Architecture/Business Analyst purposes-Participate in design meetings

• Tutoring and child care services offered in French and English• St. John Ambulance certified

• Organize workshops with visiting artists• Recruit new members• Facilitate meetings for 10 – 30 participants

• Fact-check articles• Crop & enhance photos; create photo galleries to accompany articles• Post content to the website• Coordinate content delivery with freelancers• Organize files

• Liaise with customers regarding orders, prepare and serve food• Distribute advertising materials in surrounding neighbourhoods• Ensure the store meets health cleanliness standards