Farah Michael

Farah Michael Email and Phone Number

Essential Hospitality Trainer @ HTMI KSA - SWISS INSTITUTES
Riyadh, SA
Farah Michael's Location
Riyadh, Saudi Arabia, Saudi Arabia
About Farah Michael

As an Essential Hospitality Trainer at HTMI KSA - SWISS INSTITUTES, I leverage my extensive experience and expertise in front office operations to provide high-quality training and guidance to aspiring hospitality professionals. With over 8 years of working in renowned establishments such as The St. Regis, Fairmont, Kempinski, and Marriott, I have developed a comprehensive understanding of the hospitality industry and its best practices, standards, and trends.My core competencies include leading and motivating teams, optimizing front office efficiency and productivity, delivering exceptional guest experiences, and elevating service standards. I am also proficient in various front office systems, tools, and software. My mission is to share my knowledge and skills with the next generation of hospitality leaders, and to inspire them to pursue excellence and innovation in their field. I am always eager to learn new things, overcome challenges, and contribute to the growth and success of HTMI KSA and its students.

Farah Michael's Current Company Details
HTMI KSA - SWISS INSTITUTES

Htmi Ksa - Swiss Institutes

View
Essential Hospitality Trainer
Riyadh, SA
Website:
alhokair.edu.sa
Employees:
80
Farah Michael Work Experience Details
  • Htmi Ksa - Swiss Institutes
    Essential Hospitality Trainer
    Htmi Ksa - Swiss Institutes
    Riyadh, Sa
  • Htmi Ksa - Swiss Institutes
    Essential Hospitality Trainer
    Htmi Ksa - Swiss Institutes Aug 2022 - Present
    Riyadh, Saudi Arabia
  • The St. Regis Doha
    Assistant Front Office Manager
    The St. Regis Doha Sep 2021 - Aug 2022
    Doha, Qatar
  • Fairmont Amman
    Assistant Fairmont Gold Manager
    Fairmont Amman Feb 2019 - Sep 2021
    Amman Governorate, Jordan
  • Kempinski Hotels
    Assistant Front Desk Manager
    Kempinski Hotels Feb 2016 - Sep 2021
    Jordan
  • Kempinski Hotels
    Front Office Supervisor
    Kempinski Hotels Nov 2011 - Sep 2021
    Oversee and supervise all duties performed by all Front Office employees.• Ensure that all Front Office employees complete their essential duties before their departure.• Ensure that all Front Office employees are posted at their stations at posted time.• Accountable for the proper training and daily monitoring of all service levels provided by employees to guests and other fellow employees.• Monitor and maintain proper Front Office operational supplies.• Supervises all activities of every section of the reception such as check in, check out and money exchange to ensure guest satisfaction and compliance to Kempinski standards.• Carries out training for new employees and on the job training and follows up to ensure effectiveness of training. • Handle guest requests and complaints in a polite and efficient manner.
  • Kempinski Hotels
    Front Desk Agent
    Kempinski Hotels Nov 2007 - Nov 2011
  • The Regency Palace Hotel Amman
    Front Office Agent
    The Regency Palace Hotel Amman Sep 2007 - Nov 2007
  • Crowne Plaza® Hotels & Resorts
    Management Trainee
    Crowne Plaza® Hotels & Resorts Jun 2006 - Sep 2006
    Food & Beverage Housekeeping And Front Office

Farah Michael Skills

Front Office Hotels Hospitality Industry Hospitality Hospitality Management Hotel Management Pre Opening Resorts Food And Beverage Rooms Division

Farah Michael Education Details

  • Hashemite University
    Hashemite University
    Hotel/Motel Administration/Management

Frequently Asked Questions about Farah Michael

What company does Farah Michael work for?

Farah Michael works for Htmi Ksa - Swiss Institutes

What is Farah Michael's role at the current company?

Farah Michael's current role is Essential Hospitality Trainer.

What schools did Farah Michael attend?

Farah Michael attended Hashemite University.

What skills is Farah Michael known for?

Farah Michael has skills like Front Office, Hotels, Hospitality Industry, Hospitality, Hospitality Management, Hotel Management, Pre Opening, Resorts, Food And Beverage, Rooms Division.

Who are Farah Michael's colleagues?

Farah Michael's colleagues are Ebty Tallouzi, M.s., Rasha Qadry, Mr. Mahmoud Taqatqa, Samar Al-Otaibi, Abdullah Alejjawi, Samar Al Natsheh, Sara Zaqzouq.

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