Farah Tharwat

Farah Tharwat Email and Phone Number

Subject Matter Expert @ Talkmobile
united kingdom
Farah Tharwat's Location
Alexandria, Egypt, Egypt
About Farah Tharwat

Experienced Customer Service Representative with a demonstrated history of working in the education management industry. Skilled in English, French, Teamwork, Teaching, Social Media, and Public Relations. Strong support professional with a Bachelor of Arts - BA focused in Phonetics and Linguistics from Alexandria University.

Farah Tharwat's Current Company Details
Talkmobile

Talkmobile

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Subject Matter Expert
united kingdom
Website:
talkmobile.co.uk
Employees:
17
Farah Tharwat Work Experience Details
  • Talkmobile
    Subject Matter Expert
    Talkmobile Jun 2022 - Present
    Alexandria, Egypt
    providing knowledge and experience in the specific area, recommending best practices, overseeing technical solution development, answering to client inquiries, liaising with stakeholders, performing product demonstration, and coordinating workgroups.
  • _Vois
    Customer Service Representative
    _Vois Sep 2017 - Mar 2024
    Alexandria Governorate, Egypt
     Handling customers requesting to leave the network, by resolving their ongoing issues, and convincing them to stay on the network. Providing best offers and alternatives that suit their usage. Communicating with the customers by receiving inbound calls and calling them back to follow up with them. Acknowledging and resolving customer complaints. Maintaining a positive, empathetic and professional attitude toward customers all time. Keeping records for customer… Show more  Handling customers requesting to leave the network, by resolving their ongoing issues, and convincing them to stay on the network. Providing best offers and alternatives that suit their usage. Communicating with the customers by receiving inbound calls and calling them back to follow up with them. Acknowledging and resolving customer complaints. Maintaining a positive, empathetic and professional attitude toward customers all time. Keeping records for customer interactions, transactions, commentsand complaints. Coordinating with colleagues in other departments if necessary. Show less
  • Bibliotheca Alexandrina
    Event Organizer
    Bibliotheca Alexandrina Jan 2015 - Mar 2015
    Alexandria Governorate, Egypt
    work for clients across all kinds of industries, for all kinds of events. This includes conferences, corporate events, award ceremonies, product launches, and theatre productions.
  • Bibliotheca Alexandrina
    Volunteer
    Bibliotheca Alexandrina Sep 2013 - Sep 2014
    Alexandria, Egypt
    Assistant science teacher

Farah Tharwat Education Details

Frequently Asked Questions about Farah Tharwat

What company does Farah Tharwat work for?

Farah Tharwat works for Talkmobile

What is Farah Tharwat's role at the current company?

Farah Tharwat's current role is Subject Matter Expert.

What schools did Farah Tharwat attend?

Farah Tharwat attended Alexandria University.

Who are Farah Tharwat's colleagues?

Farah Tharwat's colleagues are Liz Percival, Danny Smith, Randa Lebeb, Mostafa Sayed, Takoda Duran, Demond W., Connor Mcsorley.

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