Farah Usmani Email & Phone Number

Houston, Texas Area

• Key Responsibilities
• Builds and maintains a strong working relationship with the lead faculty members, community college, high schools and organizations identified in the student recruitment plan.
• Works collaboratively with academic units and services throughout the university to facilitate student support.
• Manage daily tasks consistently and sought to seek out opportunities to go beyond requirements and support business targets.

Houston, Texas, United States

Houston, Texas Area

• Key Responsibilities
• Assisted in key HR processes and activities such as performance management, compensation review, job framework, and HR Analytics.
• Answered phone calls, dealing with enquiries and provide general information to job applicants regarding company HR procedures.
• Recorded all employee information such as personal details, attendance, benefits, compensation, tax data and holidays.

Houston, Texas Area

• Provided outstanding customer services by creating a friendly environment and maintained a superior level of transport knowledge.
• Prioritized daily workflows, including all inbound calls, provided information, task messages, and scheduled events and appointments.
• Facilitated interview scheduling process from initial contact to the delivery of interview schedules.
• Screened candidate resumes and conducted phone interviews to evaluate candidates for open roles.
• Managed reporting on office supply inventory for the department, ensuring everything stayed in stock.

Houston, Texas Area

• Reviewed work orders and accurately input data into the company database. Furthermore, flagged accounts needing additional services and routed this information to appropriate team's to prevent service delays.
• Entered large volumes of billing and invoice data into company databases.
• Prepared 100 invoices for outgoing shipments from warehouses to bulk retailers.
• Typed correspondence, reports, texts and other written material from rough drafts.
• Used proprietary software to coordinate the schedules of transporters to ensure the productivity of the deployment of goods.

Houston, TX

• Documented classified legal complaints and routed them to appropriate departments or attorneys.
• Conducted in-take of 200 customers a day through initial screening to identify client service requirements.
• Assumed responsibility for the effective and professional performance of members service.
• Utilized the experience and developed communication skills, to explain confusing and complicated topics in a manner that allows for complete understanding.
• Successfully logged 20 case profiles per day resulting in profitable matches between clients and attorneys.
• Achieved Employee of the Month for 2 consecutive months.