Fara Ramos Email & Phone Number

United States

La Habra, Ca

Offered customer support with sales, inform customers with upcoming store and marketing promotions.Assisted the sales and merchandising team in organizing and stocking every department with upcoming products to sell and warehouse cleanliness

Beverly Hills, Ca

Maximize company sales growth and profitability by assisting the customer service lead with all office activities and procedures in order to deliver an engaged experience to every customer, every time. Demonstrate company standards in selling, customer service, and teamwork. Maintain an awareness of all product information, intranet communications, current advertising, promotions and catalogues, and the status of merchandise. Maintain an awareness of all available resources, including customer service standards and guidelines, as well as additional furniture resources, as applicable. Complete and process phone sales orders and book all deliveries, both local and long distance. Coordinate with Distribution Centers and vendors regarding return and repair authorization and chargebacks. Process all customer correspondence and returns and credits, including UPS returns and breakage cards. Answer all telephone calls immediately and courteously. Perform all follow up communication with the customer, and respond to customers within the time frame promised. Support and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and company to both internal and external customers in all forms of communication. Communicate on a regular basis with the sales manager or customer service lead concerning all aspects of customer service issues. Support the sales team by assisting on the sales floor as directed by the sales manager. Support sales team by assisting with all aspects of the sales process, including booking/rebooking deliveries, following up on estimated time of arrival (ETAs), backorders, transfers and all customer service issuesIdentify and coach sales associates on appropriate internal and receipt notes, sales skills and recovery options.

Woodland Hills, Ca

Generated average sales of $2000 a day on a part time basis.Offered customer support with sales, wedding registry, domestic shipping, returned goods and overall consumer satisfaction.Assisted the sales and merchandising team in organizing and stocking every department with upcoming products to sell

Culver City Ca

Educate children from kindergarten to 5th grade on nutrition and cooking technique's under the organization's after school program around the West Los Angeles area

Newport Beach, Ca

Provided customer support by answering culinary questions and advised purchasing the right kitchen tools. Generated $1200 in sales per week

Costa Mesa, Ca

Assisted in creating seasonal desserts such as hand crafted ice cream & sorbets, cookies, custards and cakes for special orders, banquet and private eventsPrepared and plated dessert courses for lunch and dinner service to serve 125+ per night

Newport Coast, Ca

Worked in the production of desserts and pastries for the Resort’s 3 restaurants, café, in-room dining, wedding and banquet eventsCreated and decorated pastry desserts such as crème brulee, devil’s food cake, chocolate molten cake, tuile garnish and assorted fruit coulis for the Resort’s restaurants to serve 150+ every dayArranged set up and plated dessert courses during lunch service Spun 120 liters of hand crafted gelatos and sorbets on a weekly basisProduced and baked over 300 cookies from scratch every week Assisted the preparation of dessert service during banquet events

Pasadena, Ca

Facilitated the department staff in consolidating student files, calendar and meeting activitiesAssisted fellow students with the externship/ career service inquiriesProficient in MS Office programs with a proven ability to quickly learn new software Possess excellent research, organizational and interpersonal communication skills.

Assists in the production of desserts for both in-house and catering events.

Assisted in the procurement of goods and materials for the establishmentCreated solid relationships with vendors in acquiring information and materials needed Planned and discussed strategies with the rest of the purchasing team

Provide business process expertise and support to the demand planning team.Create and maintain forecast models to efficiently and accurately update forecasts each month.Streamlined the procurement policies to save on material and overhead costs, with annual savings of 15% on shipping costs, 20% on manufacturing costs and 15% on purchasing.Created solid relationships with vendors in achieving custom designed components for our product.Negotiated cost saving strategies with shipping vendors for the company 20% in value and time.Organized all the domestic and worldwide logistics for all marketing and sales related activities. Established an open communication with customers by understanding the applications and sharing their concerns in the improvement of our product.Assisted in solving customer service issues by effective and timely communication with our clients.Managed all the marketing, travel and shipping logistics of the scientific and sales team. This included coordinating the participation at the International Society of Analytical Cytometry held in Quebec City, Canada (2006) and Budapest, Hungary (2008).Coordinated the company's involvement with regional scientific meetings. Managed all the administrative functions which included the corporate travel calendar and office provisions.

• Coordinated the integration team in transitioning Cytopeia’s manufacturing process to the BD San Jose office.• Managed all BD Seattle logistics for global and domestic shipments, especially with the BD San Jose office.• Incorporated Cytopeia’s purchasing history ensuring compliance with BD standard procurement policies.

• Streamlined the procurement policies to save on material and overhead costs, with annual savings of 15% on shipping costs, 20% on manufacturing costs and 15% on purchasing.• Assisted the Chief Financial Officer with inventory analysis and accounts payable data entry. • Managed all the marketing, travel and shipping logistics of the scientific and sales team. • Coordinated the company’s involvement with regional scientific meetings. • Negotiated cost saving strategies with shipping vendors for the company cut in 20% in value and time.• Organized all the domestic and worldwide logistics for all marketing and sales related activities. • Established an open communication with customers by understanding the applications and sharing their concerns in the improvement of our product.• Assisted in solving customer service issues by effective and timely communication with our clients.

Generated average sales of $1100 per week.Assisted in educating our clients with our extensive line of houseware products.Provided support with sales, returned goods and customer satisfaction.

• Assisted in data collection and compilation for revisions to the data processing system.• Collaborated with project leader in accomplishing tasks for each legal case.