Fatika R. Email & Phone Number

Yogyakarta, Jogja, Id

Indonesia

1. Led end-to-end recruitment processes, collaborating with hiring managers to identify talent needs, conducting interviews, and ensuring seamless onboarding experiences for new hires.2. Implemented effective onboarding programs, accelerating new employees' integration and fostering a positive first impression of the organization.3. Acted as a trusted point of contact for employee inquiries, concerns, and conflict resolution, fostering a supportive and inclusive workplace environment.4. Managed employee relations matters, ensuring fair and consistent resolutions and promoting a culture of open communication and mutual respect.5. Implemented performance improvement initiatives, resulting in increased productivity and employee satisfaction.6. Organized and executed various culture and engagement initiatives, including team-building activities, employee recognition programs, and diversity and inclusion efforts.7. Designed and implemented training programs focused on enhancing employees' skills, fostering continuous learning, and supporting career growth.8. Implemented employee assistance programs, ensuring a holistic approach to well-being, resulting in improved employee satisfaction and retention.

1. Continue development and implementing of company values.2. Partnership with HR Leaders, evolve recruiting, interviewing, onboarding, and off-boarding programs.3. Build strong internal networks and drive change management, communication and leadership of C&E initiatives.4. Provide counsel, guidance and tools to managers and senior leadership as to best practices in communicating with employees to elevate productivity, performance and pride.5. Lead and manage the internal engagement/pulse survey implementation, along with action.6. Planning and goal setting, ensuring the leadership team has access to insights that inform positive change.7. Apply various tactics to boost employee retention and productivity across all company levels.8. Implement procedures to measure results.9. Manage employer branding initiatives including social media content planning to maintaining employee satisfaction and attract new candidates. 10. Planning and executing engagement program, and workplace wellness program to increase employee happiness and satisfaction.

Daerah Istimewa Yogyakarta, Indonesia

As the General Person in Charge, my role encompasses a wide array of responsibilities aimed at driving team efficiency, fostering positive relationships, and expanding the organization's reach.Responsibilities:1. Oversight of team productivity and project progress, actively engaging with team members to identify and resolve any obstacles hindering performance. This involves providing guidance and support to ensure timely project completion and high-quality deliverables.2. Cultivation of strong relationships with partners, stakeholders, and communities, serving as a liaison to facilitate collaboration and mutually beneficial initiatives. By nurturing these connections, I aim to enhance the organization's reputation and broaden its network.3. Daily monitoring of team productivity to maintain momentum towards achieving targets, orchestrating coordination within and across teams to streamline workflows and optimize resource allocation. Through effective coordination, I strive to maximize efficiency and drive sustainable results.4. Spearheading efforts to expand the client base and establish strategic partnerships, leveraging networking opportunities and market insights to identify potential avenues for growth. By proactively seeking out new business opportunities, I contribute to the organization's long-term success and sustainability.

Daerah Istimewa Yogyakarta, Indonesia

As the People Operations Supervisor, my role encompassed a diverse array of responsibilities aimed at optimizing the workforce and ensuring smooth operational functioning:1. Spearheaded end-to-end pre-onboarding, onboarding, and offboarding processes for all new hires and existing employees, streamlining administrative tasks and providing comprehensive onboarding kits to facilitate seamless integration.2. Formulated and executed a robust recruitment strategy to meet manpower requirements, leveraging innovative approaches to attract top talent and ensure organizational growth and continuity.3. Pioneered the development and implementation of Standard Operating Procedures (SOPs) and policies pertaining to people management within the Operations teams, fostering consistency, efficiency, and adherence to best practices.4. Generated insightful monthly reports on Recruitment and Operations Team performance, furnishing valuable data and analytics to the Project Manager for informed decision-making and strategic planning.5. Demonstrated proficiency in calculating employee salaries and managing overtime, ensuring accuracy, compliance, and fair compensation practices.6. Played a pivotal role in liaising with clients to understand and address their operational needs effectively, fostering strong partnerships and delivering exceptional service.7. Oversaw various aspects of employee administration, including documentation, compliance, and record-keeping, ensuring adherence to company policies and regulatory requirements.8. Collaborated closely with the Project Manager in drafting Memorandums of Understanding (MoUs) with clients, ensuring clarity, alignment of expectations, and legal compliance.

Daerah Istimewa Yogyakarta, Indonesia

As the HRD Generalist Lead, my responsibilities spanned a wide range of vital tasks:1. Managed a workforce of approximately 100 employees across the head company and business units.Developed and executed recruitment strategies tailored to both entities' needs, and ensured efficient coordination and alignment of HR strategies with the broader organizational objectives.2. Conducted annual manpower planning, generated turnover reports for strategic workforce optimization, and talent retention strategies, ensuring a stable and capable workforce. 3. Facilitated employee assessment and development programs to foster continuous learning and growth.Organized internal events to boost employee engagement and morale.4. Designed and implemented Training Needs Analysis (TNA) processes, along with internal training initiatives.5. Conducting regular monthly performance evaluations, including one-on-one sessions and employee counseling, provided valuable feedback and support for individual growth and development, contributing to enhanced productivity and job satisfaction.6. Providing integral support for Business Process Outsourcing (BPO) development initiatives, such as Social Media Awareness, Talent Management, Payroll, and Reporting to clients, facilitated operational efficiency and client satisfaction.7. Handling the calculation of salaries, overtime, and contributions to the BPJS social security program with precision and fairness ensured compliance with regulatory requirements and fair compensation practices, contributing to employee satisfaction and retention.

Yogyakarta Province, Indonesia

Responsible for :• Responsible for Recruitment and Selection and reporting.• Responsible for employee administration (database, employee correspondence, etc.)• Assisting the preparation of employee onboarding process.

Yogyakarta, Daerah Istimewa Yogyakarta, Indonesia

• Handling customer complain online and offline • Responsible stock opname report.• Handling customer chat via live chat, marketplace (Shopee, Tokopedia), and Whatsapp.