Officer Security Control Room – GAS Express, Karachi (April 2024 --- Till Now)• Continuously monitor and oversee the operation of various equipment and systems within the control room, ensuring they are functioning efficiently and in accordance with established standards• Promptly respond to alarms, alerts, and emergency situations by taking appropriate actions to mitigate potential risks, maintain safety, and minimize downtime• Follow established control procedures to regulate and adjust equipment settings, parameters, and processes as needed to maintain optimal performance and compliance with operational requirements• Maintain accurate and detailed records of operations, incidents, and equipment status, and report any deviations, abnormalities, or issues to supervisors and relevant stakeholders• Collaborate and communicate effectively with team members, supervisors, and other departments to ensure seamless coordination of activities and facilitate a smooth flow of information regarding operations and incidents• Conduct routine equipment checks, inspections, and preventative maintenance tasks to identify any potential issues and ensure equipment remains in good working condition• Identify, troubleshoot, and resolve technical and operational issues in a timely manner to minimize disruptions and maintain the efficiency of the control room operations• Ensure compliance with all applicable regulations, safety standards, and company policies, providing feedback and recommendations for improvements where necessary

At the time of join there was on 6 LCD in which 200.cameras were viewing. After one year I build a propercontrol room with 32 screen of 50” on which 1030cameras were viewed with proper monitoring standard.Monitoring and maintaining all IP cameras networking Surveillance equipment’s and reporting in accidents suspicious the authorities when necessary. Check all cameras and their proper working and checking recording mode on daily basis cable system installation terminations and testing RJ-45 connector’s crimping.Observed and reported suspicious activity to management and authorities.

daily system check camera status function resolution of the video is good CCTV operating system working controller and software recording and retrieval system is working keep a record on the daily system check the Logbook,check all cameras and their proper working checking recording mode on daily basis cable system installation terminations and testing rj-45 connectors crimping all IP cameras configuringkeep maintenance and repair record for security equipment..

install maintain aur repair security system alarm device related equipment following blueprint of electrical layouts building plans system specifications. observe and reported suspicious activity to management and authorities.

answer incoming calls and emails in an efficient manner identify customer questions concerns and overall needs. provide accurate answers and solution to customer questions adress customer complaints in a compassionate and patient manner listening two customers concern and handling complaints and returns giving details explanations of service are product working with a sale team to create better methods to address customer complaint