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Faraz Sharief Email & Phone Number
Head Of Professional Services
at
Pronet Pvt. Ltd.
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Who is Faraz Sharief? Overview
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Faraz Sharief is listed as Head Of Professional Services at Pronet Pvt. Ltd., based in Pakistan. AeroLeads shows a matched LinkedIn profile for Faraz Sharief.
Faraz Sharief previously worked as Senior Manager Professional Services at Pronet Pvt. Ltd. and Manager Technical at Apollo Telecom (Pvt.) Ltd. Faraz Sharief holds B.E, Electronics from Sir Syed University.
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Email format at Pronet Pvt. Ltd.
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Pronet Pvt. Ltd.
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Profile bio
About Faraz Sharief
Ten+ years of rich, sound and diversified experience in the field of Telecom/Voice/Unified Communications and delivering executive briefings and technical presentations.A subject matter expert and trusted technical professional with proven track record of repeated success.Has experience with very large scale and complex communication system architecture , applications , vertical market solutions, customers, partners and competitive products.Highly motivated and dynamic individual with expertise of implementation, support, troubleshooting and ongoing maintenance of Avaya Voice / Contact Center Components.Excellent leadership qualities, a highly motivated, dynamic team player, self-starter and able to maintain stable performance and daily workflow management under pressure.Specialties: Unified Communications & SME Portfolio:-• Avaya Aura Communication Manager• Avaya Aura Communication Manager Messaging • Avaya Aura System Platform• Avaya Aura Session Manager• Avaya Aura System Manager• Avaya Aura MES (Mid-Size Solution)• Call Accounting Software• Avaya IP Office• Avaya IP & SIP Endpoints• Cisco Unified Communication Manager (CUCM)• Genesys (GVP & Framework) SolutionContact Center Portfolio:-• Avaya Aura Contact Center (AACC)• Avaya Call Management System (CMS)• Avaya Call Center Elite• Avaya Aura Experience Portal• Proactive Outreach ManagerCall Recording Portfolio:-• AVAYA WFO• NICE• Witness• Telstra Call Parrot• Globitel• Cybertech• Logfinity
Listed skills include Telecommunications, Telephony, Integration, Unified Communications, and 46 others.
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7 roles
Faraz Sharief work experience
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Head Of Professional Services
Current
Apr 2019 - Present
Senior Manager Professional Services
• Interface with customer on daily basis • Technical responsibilities include problem identification, system architecture definition, hardware/software specification and/or design, implementation, testing, client training, and product deployment.• Help develop and maintain intellectual capital within the Professional Services Department• Maintain technical proficiency through self-training or formal training• Help identify and develop new clients and Professional services… Show more • Interface with customer on daily basis • Technical responsibilities include problem identification, system architecture definition, hardware/software specification and/or design, implementation, testing, client training, and product deployment.• Help develop and maintain intellectual capital within the Professional Services Department• Maintain technical proficiency through self-training or formal training• Help identify and develop new clients and Professional services offerings• Provide knowledge sharing throughout the Professional services team• Mentor consultant peers in new techniques, tools and other job skills• Manage simultaneous projects Show less
Dec 2016 - Apr 2019
Manager Technical
Responsibilities:• Manage team for ongoing support, implementation tasks• Deliver training to customers• Support Sales staff in pre-sales tasks• Deliver Presentations to Customer
Nov 2011 - Dec 2016
Apr 2008 - Nov 2011
Support Engineer
Amfco International Pvt. Ltd.
Mar 2006 - Apr 2008
Asst. Project Manager
Job Responsibilities: Worked on Disaster Recovery & Backup Software of Bakbone (NetVault) Load, check and manage the computer data tapes for backup. Installed Storage Center servers. Integrate the VLS (Voice Logging Systems) in call centers industry to prospective clients. Install, troubleshoot and upgrade the VLS in data and call centers.
Apr 2006 - Mar 2008
3 education records
Faraz Sharief education
B.E, Electronics
H.S.C, Pre-Engineering Group
Govt. College Forman Nazimabad In First Division
S.S.C, Science Group
S.M.Public Academy School Nazimabad
FAQ
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What company does Faraz Sharief work for?
Faraz Sharief works for Pronet Pvt. Ltd..
What is Faraz Sharief's role at Pronet Pvt. Ltd.?
Faraz Sharief is listed as Head Of Professional Services at Pronet Pvt. Ltd..
Where is Faraz Sharief based?
Faraz Sharief is based in Pakistan while working with Pronet Pvt. Ltd..
What companies has Faraz Sharief worked for?
Faraz Sharief has worked for Pronet Pvt. Ltd., Apollo Telecom (Pvt.) Ltd, Amfco International Pvt. Ltd., and Amfco International.
How can I contact Faraz Sharief?
You can use AeroLeads to view verified contact signals for Faraz Sharief at Pronet Pvt. Ltd., including work email, phone, and LinkedIn data when available.
What schools did Faraz Sharief attend?
Faraz Sharief holds B.E, Electronics from Sir Syed University.
What skills is Faraz Sharief known for?
Faraz Sharief is listed with skills including Telecommunications, Telephony, Integration, Unified Communications, Avaya, Voip, Cisco Technologies, and Management.
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