System Analyst
CurrentBackup and RecoveryAxcient & StorageCraft: Solutions for ensuring data integrity and disaster recovery through regular backups and restore capabilities.Server Maintenance and UpdatesPatching: Regular updates for servers, including Exchange, vCenter, ESXi, SQL Server, and firewall firmware. This ensures security and performance.SentinelOne & other updates: Keeping endpoint protection and other critical software current to safeguard against vulnerabilities.AdministrationExchange Server & Office 365: Management of email services, user accounts, and security settings.Active Directory: User and group management, policy enforcement, and access control.SonicWall Firewall: Configuration and management of network security.Monitoring and Management ToolsDell OpenManage Enterprise & SAN Management: Monitoring and managing Dell hardware and storage solutions.ConnectWise Suite: Utilizing ConnectWise Manage for ticketing, Automate for monitoring, and Control for remote access to streamline support processes.Alerts and TicketingAutomate Service Tickets: Streamlining the process of handling IT issues and user requests.Monthly NOC Alerts: Regular reviews of network operations to ensure everything is functioning as intended.Storage SolutionsSynology NAS: Management of network-attached storage for data sharing and backup solutions.Linux/Unix Server MaintenanceOngoing support and updates for Linux and Unix servers, ensuring they operate securely and efficiently.Project ManagementOverseeing IT projects to ensure timely completion and alignment with business goals.
