• Responsible for end-to-end deployments, Vendor Management and Process management• Working with vendors for deployments and issues resolutions as well as continuously evaluating, identifying and improving processes•. Perform impact and risk analysis for each assigned project •. Prepare and present Deployment Approach and Maintenance Release Decks and present to executives and clients on regular basis for each assigned project •. Work with all vendors on Deployment Approach, Detailed Deployment Plan, Cutover Communication plan•. Perform deployments with vendors on deployment to oversea the complete deployment and raise any concerns/risk with Vendor and Management on needed basis•. Provide post deployment support to make sure deployment closed successfully • Managing communication between vendors, stakeholders, internal and Clients.• Managing workarounds as proposed by vendors in lieu of long-term solution. Reviewing and analysing of reports to ensure business requirements are met as part of service delivery and operations• Oversight of vendor performance to ensure compliance with service level agreements• Facilitating, leading, or participating in business process changes associated with system deployment or the rollout of new business programs and processes, including the development of justifying business cases, the allocation of work, and the acquisition of resources.• Working in operations, providing a incident, defect, problem and change management support•. Monitor and support project during all phases of project to make sure testing. change requests (Pre-Production and Production) and completed successfully including Fast Followers deployments to close open defects and issues

• Created and maintained Project Plan• Defined and maintained objectives, resource plan, backup resources, timeline, dependencies and status for all project phases• Worked with all stakeholders to document and manage project phases activities, deployments, Risks managed and tracked issues to resolve with team• Managed resources availability and time off planned by team members• Defined timeline and high level accumulative planned costing/budgeting with contingencyusing; Resource Plan, Tasks effort estimation, Hardware and application support cost• Generated and presented weekly status reports to executives and stakeholders including Overall Project status (G/Y/R) based on Cost and Schedule Variance, Milestones and Deliverables statusAchievements and Planned activities, Risks and Mitigation• Created and submitted Change Requests to vendors, managed requirements changes• Worked with multiple teams to develop Training, Runbook & Troubleshooting guides provided to Production support team and Training & User Guides to external users• Project delivered and closed project successfullyMigration Project:• Migration of serves with large amount of data to Cloud (MS Azure)• Created Project Charter• Costing was done On-Premises vs Cloud• Deployment Plan was created for each server• Resources, hardware and software cost was defined for executive approvals• Legacy system servers migrated to cloud on priority basis• Each Server had it's own Project Plan• Worked with stakeholders including Infrastructure, Application, Cloud and Dev teams to migrate servers• Worked with team to break down the stories into tasks• Created tasks matrix to track the work in JIRA• Generated status reports for executive in PowerPointSecurity Projects - Production Initiative• Audits Remediation• PCI and Tenable (Internal) Remediation• Worked with infrastructure, Dev and Security team to resolve issues

PRESTO (Payments) Project - Production and Non-Production Support Lead:• Supported and maintained a large program with 12 Transit Agencies (Service Providers) and thousands of devices in non-Production and Production environments• Provided 24/7 Production Support, Production environment daily and weekly health checks reports• Regular meetings with vendors for Planning, Releases,Production and Non-Production support, Scheduling, Testing, Deploying and to identify & resolve issues• Led Onshore and offshore resources support team for incident management and resolution, Defect and Problem management, Network support, Field Support, process development and improvements• Led Fare Management and Equipment Operating Data (EOD) for all Transit Agencies• Led Microsoft MDM (Master Data Management) for Fare Management• Led deployments and testing in Production and Non-prod environments for Fare Management and Vendor’s devices software• Led and Trained onshore and offshore team for regular monitoring and deployments• Led Vendor management and Client Communication• Led and created training materials• Led incident, Defect and problem management to analyze, investigated, and resolved issues• Created management and Client Reports including Post Marten Reports (PMRs)Air Canada, TELUS others::• Led large legacy data migration of IBM (SalesView) and Teradata • Worked closely with vendors for scheduling, migration and testing• Delivered Remediation & Interface documents• Created as-is & to-be data/process flows• Created Integration Architecture flow diagram and Data Analytics Org Chart• Identification Risks, communicated and followed up for resolution• Risk analysis and resolution strategy with VendorsConstellation Energy Project• Analyzed, designed, developed and tested major projects including Scope Book, Scope Book Change Management and COLA Content Management• Led Migration of large amount of data in structured format• Created as-is and to-be processes

• Led delivery of TcSE Administration & support project• Created training documents and trained engineers & users globally (USA, China, Philippines, Spain, Japan, Germany). Managed data including Product Requirements, Designs, and Test Cases• Provided application Support and trained internal and external resources• Managed all users' accounts, Planned and configured TcSE, created Subtypes, Properties, Templates, and Security profiles for all projects

• Developed a Java tool for Ford, NA and Ford Europe, which converts and modify Supplier data for Teamcenter Engineering Meta data• Hardware and Software Planning/management • Led Asset Management System • Developed Data Model for Hardware and Software database management system• Supported Consumption Management initiative• Developed structure and variant options for LYNX Program (Europe) in TCe • Developed DS objects and variant conditions for 5.4L Modular in TCe • Maintenance of 5.4L Modular Engine, DURMV6 and 5R110 (Transmission) in TCe