Fareed Azam Email and Phone Number

• Analyzing requirements, arranging the software requirement for development and documenting current policies / procedures (functional specs, use-case specs, technical specs, DB design). • Communicate with respected business analyst to resolve issues in development and providing technical support.• Helping development team in SQL Query Optimization for queries that takes longer time to execute using TKPROF and PL/SQL Profiler.• Performing code reviews and updating code review documents. Also provide any necessary training to developers as per company requirements.

• Evaluating impact of deficiencies in current life-cycle by observing KPIs, incidents, and customer complaints.• Managing Helpdesk and assigning tasks to different IT staff.• Coordinating with External Vendors to upgrade the existing software systems from client server to web based.• Managing and upgrading databases.• Conduct training session for new product to users.

• Leading the team to define, implement and optimize inter/intra-departmental and module processes/ procedures for the organization, including but not limited to development estimation, planning & development, effort estimation for HOL, EDI and Booking domains.• Evaluating impact of deficiencies in current life-cycle by observing KPIs, incidents, and customer complaints.• Developing/implementing comprehensive software functional, unit testing and verification proper development done by team• Analyzing requirements, arranging the software requirement for development and documenting current policies/procedures (functional specs, use-case specs, technical specs, DB design). • Performing configuration audit, tracking, conducting monthly/ quarterly measurements and reporting metrics, logs and issues collection.• Providing regular, accurate progress/status reports to project manager (local and in HO France) and other team members and adhering to CMMI (Level 3) standards.• Communicate with respected business analyst to resolve issues in development and providing technical and functions support.• Helping development team in SQL Query Optimization for queries that takes longer time to execute using TKPROF and PL/SQL Profiler.• Create technical specifications for the module for any new complex development.• Direct communication with IBM Project leads for XFO transformation project for reporting and validating deliveries. (XFO only)